Claims Representative Internship - Summer 2027

aoins; Indianapolis (IN); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Auto-Owners Insurance in Indianapolis, IN is seeking a Claims Intern to support the investigation and resolution of claims while learning policy coverage and loss assessment. You will work with our claims team to gather facts, study forms, and ensure timely, accurate payments.

Ideal candidates are currently enrolled in college, entering junior or senior year, with strong communication, data organization, and the ability to handle multiple tasks.

Qualifications

• Currently enrolled in college and entering junior or senior year.
• Above-average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate facts, assess coverage, loss amount, liability, and decisions.
• Study policies, endorsements, and forms to learn coverage.
• Advance claim resolutions; may attend arbitrations or trials.
• Process claims payments accurately and promptly.
• Support agents and policyholders' needs.
• Conduct investigations by phone, mail, or on-site.

Skills

Communication skills

Issue resolution

Data organization

Multitasking

Detail oriented

Education

College student (junior or senior)

Job description

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.