Claims Representative Internship - Summer 2027

aoins; Birmingham (AL); On-site; USD 25,000 - 30,000; Full time

Job summary

Auto-Owners Insurance in Birmingham, AL is seeking a motivated Claims Intern to support investigations, policy checks, loss evaluation and timely payments. You will study policies and forms, assist with claim resolution, and interact with agents and policyholders.

The role emphasizes strong communication, data interpretation, and multitasking as you manage on-site, mail, and phone investigations while learning the claims process from seasoned professionals.

Qualifications

• Must be currently enrolled in college as a junior or senior.
• Strong written and verbal communication skills.
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented and accurate.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate loss, and decide on pay/denial of losses.
• Study insurance policies, endorsements, and forms to become familiar with coverage.
• Work toward resolution of claims; may attend arbitrations, mediations, depositions, or trials.
• Ensure claims payments are issued in a timely and accurate manner.
• Serve the needs of agents and policyholders.
• Handle investigations by phone, mail, and on-site.

Skills

Communication skills

Problem solving

Data analysis

Multitasking

Attention to detail

Education

Junior or senior year college student

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of pay starts at $20.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.