Claims Representative Internship - Summer 2027

aoins; Macon Township (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Auto-Owners Insurance in Michigan is seeking a motivated Claims Intern to join our team. You will investigate facts, determine coverage, evaluate losses, and assist in paying or denying claims while supporting agents and policyholders.

This internship requires current enrollment as a junior or senior in college, strong communication, data interpretation, and the ability to manage multiple tasks. The rate of pay starts at $20 per hour, with opportunities to learn about claims processes and legal

Qualifications

• Currently enrolled and entering junior or senior year in college.
• Strong written and verbal communication abilities.
• Ability to resolve complex issues and organize data.
• Ability to manage multiple assignments and stay detail-oriented.

Responsibilities

• Investigate facts, determine policy coverage, evaluate losses, and assist with claim decisions.
• Study insurance policies, endorsements, and forms to deepen coverage understanding.
• Contribute to resolving claims; may participate in arbitrations, mediations, or trials when needed.
• Ensure timely and accurate claim payments to policyholders and agents.
• Assist agents and policyholders, handling investigations by phone, mail, and on-site as required.

Skills

Communication skills

Analytical thinking

Multitasking

Attention to detail

Verbal and written communication

Education

Enrolled as junior or senior in college

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of pay starts at $20.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement