Claims Representative Internship - Summer 2027

aoins; Madison (WI); On-site; USD 24,000 - 34,000; Full time

Job summary

Auto-Owners Insurance is seeking a motivated Claims Intern to join our team in Madison, WI. You will investigate facts, assess coverage, and help determine losses while learning how claims are handled in a major insurer.

Ideal candidates are college juniors or seniors with strong written and verbal communication, attention to detail, and the ability to organize and interpret data while juggling multiple tasks. This internship offers exposure to litigation processes and claims payments.

Qualifications

• Current college student entering junior or senior year.
• Above-average written and verbal communication.
• Ability to resolve complex issues.
• Organize and interpret data.
• Handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate and assess facts to determine policy coverage and loss amount.
• Study policies, endorsements, and forms to understand coverage.
• Work toward claim resolution, possibly attending arbitrations or trials.
• Ensure timely and accurate claim payments.
• Serve agents, policyholders, and others.
• Coordinate investigations by phone, mail, and on-site.

Skills

Strong communication

Issue resolution

Data interpretation

Multitasking

Detail-oriented

Education

Enrolled college student (junior/senior)

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of pay starts at $21.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.