Claims Representative Internship - Summer 2027

Auto-Owners Insurance; Akron (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Auto-Owners Insurance in Akron, OH seeks a motivated Claims Intern to support investigation, coverage determination, and loss evaluation while learning claims workflow.

You will study policies, assist with payments, and interact with agents and policyholders, as you may attend arbitrations or depositions.

This internship offers real-world experience in claims handling at a top-rated carrier and requires college enrollment with strong communication and data skills.

Qualifications

• Enrolled college student entering junior or senior year.
• Above-average written and verbal communication.
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate amount of loss.
• Analyze liability and pay or deny losses.
• Study insurance policies, endorsements and forms.
• Work toward resolution of claims; attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site.

Skills

Written communication

Verbal communication

Analytical thinking

Data organization

Multitasking

Attention to detail

Education

College student (jr/sr)

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claims Intern. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses. Become familiar with insurance coverage by studying insurance policies, endorsements and forms. Work towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary. Ensure that claims payments are issued in a timely and accurate manner. Service the needs of agents, policyholders and others. Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detail-oriented

Rate of Pay

Rate of pay starts at $18 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. *Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-DNI #IN-DNI

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service.