Claims Representative

MMC; Greensboro (NC); Hybrid; USD 38,000 - 70,000; Full time

Benefits offered by this job

Hybrid Work

Tuition reimbursement

Stock purchase opportunities

Job summary

McGriff Specialty, a division of Marsh McLennan Agency (MMA), in Greensboro, NC, seeks a Claim Representative to join our team. You will obtain claim details, advise on filing information, and communicate status to clients to support smooth claims handling.

The role supports producers and claims teams, maintains diary notes, and handles policy information requests. A high school diploma with brokerage experience is preferred; knowledge of claims management systems is a plus.

Qualifications

• High school diploma required; college degree preferred.
• Experience in brokerage or insurance claims helpful.
• Familiarity with claims management software.

Responsibilities

• Obtain specific information regarding loss/claim to report to the company.
• Advise customers what information is necessary for claims filing.
• Respond to customers regarding status of claims.
• Assist producers and claims team with claims status and special projects.

Skills

Excellent communication

Client relations

Time management

Attention to detail

Education

High School diploma

College degree

Tools

Claims management system

Job description

Our not-so-secret sauce. Award winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claim Representative at McGriff Specialty, a division of Marsh McLennan Agency (MMA).

A day in the life.

• Obtain specific information regarding loss/claim to report to the company, as necessary.
• Advise customers what information is necessary for claims filing.
• Respond to customers regarding status of claims.
• Assist producers and claims team with claims status and special projects.
• Respond to company requests for policy information, as necessary.
• Maintain own diary system for use in periodic follow up on selected claims.

Our future colleague.

• High School graduate Coverage and/or adjusters experience, preferabbly in commercial lines
• Utilizes client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
• Considerable knowledge of basic company computer programs for word processing, accounting and applications

Preferred Qualifications:

• College degree
• Prior brokerage experience
• Knowledge of McGriff's claim management / agency management system or ability to learn quickly

Valuable benefits.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

McGriff Insurance Broker | McGriffMcGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $37,600 to $70,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Applications will be accepted until: September 1, 2027