Claims Representative

Marsh; Greensboro (NC); Hybrid; USD 38,000 - 70,000; Full time

Benefits offered by this job

Hybrid Work

Tuition reimbursement

Professional development opportunities

Stock purchase opportunities

Generous time off

Job summary

Marsh McLennan Agency (MMA) is seeking a Claim Representative on the McGriff Specialty Team to support loss/claim processing, advise required information for filing, and respond to claim status inquiries. This role emphasizes client relations, service orientation, and cooperation with the claims group.

Ideal candidates will have strong communication skills, a college degree preferred, and the ability to work under guidance within a hybrid work environment that offers substantial benefits and

Qualifications

• High School graduate.
• Operates under the direction of the claims team.
• Utilizes client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems.
• Considerable knowledge of basic company computer programs for word processing, accounting and applications.

Responsibilities

• Obtain specific information regarding loss/claim to report to the company, as necessary.
• Advise customers what information is necessary for claims filing.
• Respond to customers regarding status of claims.
• Assist producers and claims team with claims status and special projects.
• Respond to company requests for policy information, as necessary.
• Maintain own diary system for use in periodic follow up on selected claims.

Skills

Client relations

Communication

Service orientation

Tactful

Education

High School diploma

College degree

Tools

Word processing software

Accounting software

Office suite

Job description

Our not-so-secret sauce.

Award winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claim Representative at McGriff Specialty, a division of Marsh McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Claim Representative on the McGriff Specialty Team, you will:

• Obtain specific information regarding loss/claim to report to the company, as necessary.


• Advise customers what information is necessary for claims filing.


• Respond to customers regarding status of claims.


• Assist producers and claims team with claims status and special projects.


• Respond to company requests for policy information, as necessary.


• Maintain own diary system for use in periodic follow up on selected claims.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High School graduate


• Operates under the direction of the claims team


• Utilizes client relation skills to build and maintain positive business relationships with clients and market contacts; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems


• Considerable knowledge of basic company computer programs for word processing, accounting and applications

Preferred Qualifications.

• College degree


• Prior brokerage experience


• Knowledge of McGriff's claim management / agency management system or ability to learn quickly

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering


• Tuition reimbursement and professional development opportunities


• Hybrid Work


• Charitable contribution match programs


• Stock purchase opportunities

To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/

For careers at McGriff visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.linkedin.com/company/mcgriff


• https://www.linkedin.com/company/marsh-mclennan-agency


• https://www.instagram.com/lifeatmma/


• https://www.facebook.com/LifeatMMA


• https://twitter.com/marsh_mma

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

McGriff Insurance Broker | McGriff

McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.

#MMAMCG

#LI-Hybrid

The applicable base salary range for this role is $37,600 to $70,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: September 1, 2027