Senior Total Loss Claims Lead - Hybrid (Richfield)

National Interstate Insurance Company; Richfield Township (OH); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness plans

Parental leave

Tuition reimbursement

Paid time off & holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Job summary

National Interstate Insurance Company (NIIC) is seeking a Total Loss Senior Claims Representative to join our Richfield, Ohio team on a hybrid schedule. You will work on-site four days a week with one day remote, handling complex total loss claims in the commercial auto space.

You will manage claim inventories, conduct investigations, determine coverage and liability, and negotiate settlements within your authority. Strong analytical, negotiation, and communication skills are essential.

Qualifications

• Minimum 5 years of property and casualty claims handling experience.
• Total Loss experience in Commercial Auto preferred.
• Professional designation such as AIC preferred.

Responsibilities

• Manage an inventory of claims and evaluate liability and coverage.
• Plan and conduct claim investigations to confirm coverage and liability.
• Negotiate settlements and reserves within authority; may attend arbitrations or court proceedings.
• Authorize payments within authority and ensure timely processing.
• Maintain detailed claim files and correspondence.
• Perform other duties as assigned.

Skills

Negotiation

Analytical thinking

Communication skills

Claims handling

Education

Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance

Job description

National Interstate Insurance Company (NIIC) is seeking a Total Loss Senior Claims Representative to join our Richfield, Ohio team on a hybrid schedule. You will work on-site four days a week with one day remote, handling complex total loss claims in the commercial auto space.

You will manage claim inventories, conduct investigations, determine coverage and liability, and negotiate settlements within your authority. Strong analytical, negotiation, and communication skills are essential.