Claims Paralegal: AI-Powered Claims Specialist

With Coverage, Inc.; Denver (CO); Hybrid; USD 130,000 - 145,000; Full time

Benefits offered by this job

Equity grants

Medical, dental, vision benefits

Flexible time off

401(k) provider

Job summary

WithCoverage is seeking a Claims Paralegal to support claims across our commercial accounts, reporting to the Head of Claims. You will prepare loss notices, gather documentation, track deadlines, and maintain audit-ready files in our Agency Management System.

You will work closely with Claims Counsel and Managers to ensure timely carrier notices, coverage analysis, and effective litigation support. A strong writer and detail-oriented professional will thrive in our startup environment.

Qualifications

• 2–5 years supporting commercial insurance claims, insurance litigation, or coverage matters within a carrier, law firm, or brokerage environment.
• Paralegal certificate and/or bachelor's degree preferred; familiarity with commercial policy forms (GL, Property, D&O, Cyber, Marine/Cargo) is a strong plus.
• Highly organized and detail-oriented, able to manage a high volume of active matters, deadlines, and documents without letting anything slip.
• Strong writer and communicator who can draft clear correspondence and interact professionally with clients, carriers, adjusters, and outside counsel.
• Tech-savvy and process-minded, comfortable working in claims or matter-management systems and eager to use automation and AI tools to work more efficiently.
• Collaborative and proactive, thriving in a fast-moving startup setting with strong judgment, humility, and a bias toward action and continuous improvement.

Responsibilities

• Support the full claims lifecycle across GL, Cyber, D&O, Property, and Marine/Cargo lines, including intake of new matters, preparing and submitting carrier notices, and tracking claims through to closure under the direction of Claims Counsel.
• Serve as a responsive point of contact for clients, gathering information and documentation, providing status updates, and helping keep carriers, counsel, and vendors coordinated and on schedule.
• Assist with coverage analysis by pulling and organizing policy forms, endorsements, and prior correspondence, and drafting initial versions of notice letters, demand letters, and routine carrier correspondence for attorney review.
• Support litigation and recovery efforts by tracking deadlines, managing document requests, organizing discovery and defense materials, and compiling loss documentation for property, cyber, and other first-party claims.
• Maintain high-quality, audit-ready claim files, ensuring all documentation, communications, reserves, and key dates are accurately recorded in our Agency Management System.
• Prepare claims reporting and data, including loss runs, claim summaries, and dashboard inputs that support renewal narratives and client program reviews.
• Help improve processes and tools, partnering with Claims Counsel, Operations, and Product to build templates, checklists, and automated workflows that make claims handling faster and more consistent.

Skills

Strong writing

Organizational skills

Communication

Startup experience

Tech-savvy

Process-minded

Education

Paralegal certificate

Bachelor's degree

Tools

Agency Management System

AI/automation tools

Job description

WithCoverage is seeking a Claims Paralegal to support claims across our commercial accounts, reporting to the Head of Claims. You will prepare loss notices, gather documentation, track deadlines, and maintain audit-ready files in our Agency Management System.

You will work closely with Claims Counsel and Managers to ensure timely carrier notices, coverage analysis, and effective litigation support. A strong writer and detail-oriented professional will thrive in our startup environment.