Claims & Operations Coordinator (Hybrid)

CCA GLOBAL PARTNERS; Northwest Township (ND); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

CCA Global Partners in St. Louis, MO is recruiting a Process Coordinator to handle claim and job assignments for members. You will contact contractors and flooring stores, verify assignment info, and support timely service delivery in a collaborative team.

The role offers a hybrid schedule with remote work on Mondays and Fridays and office presence Tue–Thu, emphasizing customer service and accurate data handling.

Qualifications

• 1-2 years’ related customer service experience.
• Strong organizational and detail orientation.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle multiple tasks calmly.

Responsibilities

• Process all claims/jobs received and assign to CCA members after review.
• Process electronic claim updates and verify information for accuracy.
• Manage and reconcile assignment records in CTS system.
• Assist with daily department emails and assignment updates.
• Support administrative tasks and reporting projects to ensure accuracy and timely service.

Skills

Customer service

Data entry

Project coordination

Communication

multitasking

Tools

Microsoft Office

Job description

CCA Global Partners in St. Louis, MO is recruiting a Process Coordinator to handle claim and job assignments for members. You will contact contractors and flooring stores, verify assignment info, and support timely service delivery in a collaborative team.

The role offers a hybrid schedule with remote work on Mondays and Fridays and office presence Tue–Thu, emphasizing customer service and accurate data handling.