Claims Operations Analyst - Hybrid (Data & EDI)

ProAssurance Group Services Corporation; Lancaster (Lancaster County); Hybrid; USD 23.000 - 38.000; Vollzeit

Zusammenfassung

ProAssurance Group Services Corporation in Lancaster, PA is seeking a Claims Support professional to join our team hybrid 2-4 days per month in Lancaster. The role focuses on delivering high quality customer service to the Claims Department while ensuring regulatory timeframes and accurate EDI handling across jurisdictions.

Ideal candidates have a High school diploma or GED, experience in insurance, proficiency with Microsoft Office, strong analytical and communication skills, and the ability to

Qualifikationen

• High school diploma or GED; 2+ years in insurance or related industry.
• Proficiency with Microsoft Office; ability to learn new software.
• Strong analytical and problem-solving skills with attention to detail.
• Effective written and verbal communication with diverse groups.
• Ability to handle confidential information.

Aufgaben

• Process claim documents and ensure regulatory compliance.
• Enter data into claims system for indemnity and expenses daily.
• Assist wage statements and partial compensation calculations.
• Respond to inquiries from agents, customers, injured workers, and providers.
• Participate in department meetings and provide general office support.
• Support special projects as assigned.

Kenntnisse

MS Office

Attention to detail

Analytical thinking

Communication skills

Insurance industry experience

Time management

Confidentiality

Problem solving

Ability to learn new software

Ausbildung

High school diploma or GED

Associate's degree preferred

Bachelor's degree may substitute insurance experience

Tools

Microsoft Office

Jobbeschreibung

ProAssurance Group Services Corporation in Lancaster, PA is seeking a Claims Support professional to join our team hybrid 2-4 days per month in Lancaster. The role focuses on delivering high quality customer service to the Claims Department while ensuring regulatory timeframes and accurate EDI handling across jurisdictions.

Ideal candidates have a High school diploma or GED, experience in insurance, proficiency with Microsoft Office, strong analytical and communication skills, and the ability to