Claims Operations Analyst: Data Insights & AI Automation

Fortegra-; Jacksonville (FL); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k)

Tuition assistance

Descrizione del lavoro

Fortegra is seeking a Claims Operations Analyst in Jacksonville, FL to support data-driven decisions across claims operations. This role focuses on reporting, analysis, and process optimization, leveraging AI-enabled tools to improve accuracy and efficiency.

You will partner with leadership and cross-functional teams to deliver meaningful insights and ensure data integrity across systems. Responsibilities include developing recurring and ad hoc reports, analyzing claims and billing data, and

Competenze

• Proficiency in reporting tools, data visualization platforms, and advanced Excel functionality.
• Strong analytical mindset with ability to translate data into actionable insights.

Mansioni

• Develop, enhance, and maintain recurring, monthly, and ad hoc claims operations reporting.
• Analyze claims, billing, and operational data to identify trends and actionable insights for leadership.
• Leverage AI-enabled tools to improve data accuracy, reporting efficiency, and depth.
• Translate complex data sets into executive-ready summaries, dashboards, and narratives.
• Support billing oversight activities including reconciliation and discrepancy tracking.
• Assist with claims-related operational processes such as payments and vendor incident reporting.

Conoscenze

Data analysis

Reporting tools

Data visualization

Advanced Excel

AI-driven analytics

Formazione

High School Diploma or equivalent

Strumenti

AI-enabled tools

Descrizione del lavoro

Fortegra is seeking a Claims Operations Analyst in Jacksonville, FL to support data-driven decisions across claims operations. This role focuses on reporting, analysis, and process optimization, leveraging AI-enabled tools to improve accuracy and efficiency.

You will partner with leadership and cross-functional teams to deliver meaningful insights and ensure data integrity across systems. Responsibilities include developing recurring and ad hoc reports, analyzing claims and billing data, and