Claims Navigator - End-to-End Support, Hybrid

Paycom - ATS; Mason (OH); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401K with company match

Paid Holidays

Life Insurance

Job summary

Inhabit is seeking a Claims Coordinator to support end-to-end claims, ensuring accurate processing and timely communication with claimants, internal teams, and insurance carriers.

The role involves reviewing, researching, and tracking inbound claims, responding to inquiries, and escalating discrepancies as needed. Inhabit offers a comprehensive benefits package and an in-office/ hybrid work model in Mason, OH.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year of experience in a customer service role.
• Experience in claims processing, insurance operations, or customer support is preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent communication and customer service skills.

Responsibilities

• Receive, review, and process inbound claims following procedures.
• Respond to phone and email inquiries from claimants with accurate information.
• Research claim details and gather supporting documentation for complete processing.
• Track claim status and monitor workflow tasks for timely progression.
• Identify discrepancies and escalate issues as needed.
• Maintain accurate records of claim activity and communications.
• Coordinate with internal teams, insurance carriers, and partners to resolve claims.
• Assist with report generation and data tracking related to claim activity.

Skills

Attention to detail

Customer service

Data entry

MS Office

Education

High school diploma

Tools

CRM platforms

Microsoft Office

Job description

Inhabit is seeking a Claims Coordinator to support end-to-end claims, ensuring accurate processing and timely communication with claimants, internal teams, and insurance carriers.

The role involves reviewing, researching, and tracking inbound claims, responding to inquiries, and escalating discrepancies as needed. Inhabit offers a comprehensive benefits package and an in-office/ hybrid work model in Mason, OH.