Claims Processing Specialist II — Hybrid

Summit Consulting; Town of Richfield (WI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Wellness programs

Parental leave

Tuition reimbursement

Paid time off and holidays

401(k) with company match

Employee stock purchase plan

Commuter benefits

Job summary

National Interstate Insurance Company seeks a Claims Operations Associate to join our team in Richfield, Ohio. The role supports basic to moderately complex claims and requires strong organizational and communication skills.

This position follows a hybrid schedule with four on-site days and one remote day; on-site core days are Tue–Thu to align with business needs. Applicants must have at least 3 years in claim operations or customer service.

Qualifications

• Develops knowledge of local, state, and federal insurance-related policies.
• Effective analytical and organizational abilities with a focus on prioritization.
• Working knowledge of claim data processing systems.
• Excellent interpersonal and communication skills.

Responsibilities

• Processes and organizes claim file information for basic claims for one or more lines.
• Handles moderately complex claims including claims with coverage questions or recovery potential.
• Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
• Performs other duties as assigned.

Skills

Claims operations

Customer service

Analytical abilities

Education

High School Diploma

Associate degree preferred

Job description

National Interstate Insurance Company seeks a Claims Operations Associate to join our team in Richfield, Ohio. The role supports basic to moderately complex claims and requires strong organizational and communication skills.

This position follows a hybrid schedule with four on-site days and one remote day; on-site core days are Tue–Thu to align with business needs. Applicants must have at least 3 years in claim operations or customer service.