Claims Intern - Summer 2027

Farm Bureau Financial Services; West Des Moines (IA); On-site; USD 36,000 - 42,000; Full time

Job summary

Farm Bureau Financial Services is offering a Claims Intern position for Summer 2027 in West Des Moines, IA. The role focuses on assisting with non-storm and storm projects, handling coverage reviews, and supporting claims processing.

Interns will learn Claims best practices, participate in culture-building activities, and gain real-world exposure to insurance operations while developing communication and customer service skills.

Qualifications

• Must be a current college student and pursuing a business-related or communications major preferred.
• Quick learner who can grasp new concepts and basic claims/insurance concepts.
• Strong computer skills and ability to learn multiple systems; familiarity with Outlook, Word and Excel preferred.
• Effective communicator with good customer service skills and a team-oriented mindset.
• Detail-oriented and proactive in asking questions.
• Comfortable talking on the phone; approximately 25% of time on calls.
• Available to work full time (38.75 hours/week) in West Des Moines, IA during Summer 2027.

Responsibilities

• Assist with non-storm and storm projects as needed.
• Lead coverage reviews and total loss paperwork.
• Follow up on claims and learn Claims best practices and processes.
• Help manage claims and assist customers during storm season.

Skills

Organization skills

Communication

Phone etiquette

Microsoft Outlook

Microsoft Word

Excel

Teamwork

Education

College student (undergrad)

Tools

Outlook

Microsoft Word

Excel

Job description

Claims Intern – Summer 2027

Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative and a positive attitude?

What You’ll Do:

As a Claims Intern, you will assist with non-storm and storm projects as needed. You will be in charge of coverage reviews, total loss paperwork, and following up on claims as needed. This internship is a great opportunity to gain an understanding of Farm Bureau Financial Services’ culture and products. You will learn our Claims Best Practices and processes and assist with managing claims and assisting customers during storm season.

80/10/10 approach:

• 80% of your time will be spent performing meaningful work and project-based assignments within your department.
• 10% of your time will be dedicated to learning from and networking with employees in other areas of the organization.
• 10% of your time will be spent participating in shared internship experiences that provide insight into our culture, leadership, and business operations.

What it Takes to Join our Team:

• Be a current college student. Business-related major or communications major preferred. Junior or Senior status preferred.
• A quick learner who is looking to learn new concepts and ideas, and able to learn basic understanding of claims and insurance.
• Strong computer skills are required to quickly learn our multiple systems. Familiarity with Outlook, Microsoft Word and Excel is preferred.
• Effective communicator, excellent customer service skills, and team focused.
• Must be detail-oriented and willing to ask questions.
• Must be comfortable talking on the telephone, as approximately 25% of your time will be spent on the phone.
• Be available to work full time (38.75 hours/week. Between 8am-4:30pm Monday through Friday) from our West Des Moines, IA office during the Summer of 2027.

This opportunity is a great way for you to get your foot in the door and spend your summer gaining entry-level claims/insurance experience, as well as general corporate real-world exposure.

Work Authorization/Sponsorship

At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.