Claims Handler

Brown & Brown; Leeds (IA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Commercial Claims Handler to join their team. This role focuses on ensuring clients receive exceptional support throughout the claims process, from first notification of loss to settlement. The ideal candidate will possess strong communication and negotiation skills, alongside a solid understanding of commercial insurance. With a commitment to professional development, the company offers a supportive environment where ongoing training and access to fully funded qualifications are prioritized. This is a fantastic opportunity for those looking to advance their career in claims handling.

Benefits

Pension

Life Assurance

25 Days Holiday + Bank Holidays

Flexible Benefits

Access to Company Share Save Scheme

Ongoing Training and Development

Fully Funded Professional Qualifications

Qualifications

• Good working knowledge of Commercial Insurance and Policy wordings.
• Experience in a claims handling environment.

Responsibilities

• Handle all claims, advising clients and negotiating settlements.
• Produce reports as required by Directors and Account Executives.
• Establish close links with clients and insurers.

Skills

Commercial Insurance Knowledge

Communication Skills

Negotiation Skills

Stakeholder Management

IT Skills

Job description

Commercial Claims Handler
Location: Rawdon
Salary: Negotiable + benefits

We're looking to add a Commercial Claims Handler to the Brown & Brown team to ensure we provide the highest level of client care should they need to make a claim.

This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement. You'll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim and, where required, seeking / providing additional information.

This is a good long term opportunity that will suit a person with existing claims handling knowledge

The day to day:

• Handle all claims allocated, to include, advising clients in relation to first notification of loss, liaising with clients and insurers to proactively progress claims to a satisfactory conclusion, negotiating settlement with insurers, advocating on the client's behalf, working to resolve any claims or policy related issues, and maintaining accurate computer records.
• Produce reports and information as required by Directors/Account Executives/Handlers on claims for clients.
• Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
• Attend client meetings with Account Executives when required.

What's on offer:

A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)
Flexible Benefits and access to the annual company share save scheme (both post probation)
An environment where ongoing professional development is taken seriously with ongoing training and development and access to fully funded professional qualifications (post probation)

Your Experience:

• You'll have a good working knowledge of Commercial Insurance and Policy wordings gained within a claims environment.
• Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
• Working knowledge of relevant legislation and regulatory requirements.
• Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs.