Senior Claims Adjuster, Workers Comp (Remote)

Gallagher Bassett; Massachusetts; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking dedicated professionals to join their team in a role focused on managing and resolving workers' compensation claims. This position offers the chance to make a significant impact on clients' lives while working in a collaborative environment that values diversity and inclusion. Ideal candidates will possess strong analytical skills and a background in claims management, with opportunities for growth and development in a supportive atmosphere. Enjoy competitive compensation and a wide range of benefits from day one, including flexible work hours and educational reimbursement.

Benefits

Medical/Dental/Vision Plans

Life and Accident Insurance

401(k) and Roth Options

Tax-Advantaged Accounts (HSA, FSA)

Educational Expense Reimbursement

Paid Parental Leave

Digital Mental Health Services

Flexible Work Hours

Training Programs

Gallagher Thrive Health and Wellness Programs

Qualifications

• 5+ years of related claims experience, particularly in Workers' Compensation.
• Active Adjusters’ Licenses in CT, NH, RI, VT.

Responsibilities

• Analyze claims exposure and plan appropriate resolutions.
• Provide exceptional customer service and document claim activities.

Skills

Claims Management

Customer Service

Analytical Skills

Problem Solving

Communication Skills

Education

High School Diploma

Bachelor's Degree

Tools

Claims Software

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Role specifics:

1. Jurisdictions experience: Workers' compensation claims experience with CT, MA, NH, RI, VT is required.
2. Active Adjusters’ Licenses: CT, NH, RI, VT licenses are required.
3. Location: This role is eligible for fully remote work.

How you'll make an impact

• Apply claims management experience to analyze claims exposure, plan the proper course of action, and resolve claims appropriately.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants, demonstrating empathy throughout the process.
• Handle claims in accordance with clients' and company's policies, procedures, and standards, complying with statutory, regulatory, and ethical requirements.
• Document and communicate claim activity promptly and efficiently to support claim outcomes.

About You

Ideal candidates will have:

• Claims Background: Workers' Compensation, Lost-Times
• Jurisdictional Experience: Workers' comp claims with CT, MA, NH, RI, VT
• Active Licenses: CT, NH, RI, VT

You will:

• Investigate, evaluate, and resolve complex workers' compensation claims using your analytical skills.
• Collaborate with clients to deliver solutions and improve claims management.
• Think critically, solve problems, and prioritize tasks to serve clients and claimants effectively.

REQUIRED QUALIFICATIONS:

• High School Diploma
• At least 5 years of related claims experience
• Proper licensing/certification in all handling states
• Knowledge of industry standards and practices
• Proficiency with claims and business software

DESIRED: Bachelor's Degree

#LI-SW2

Compensation and benefits

We offer a competitive salary, great teams, and exciting career opportunities, along with a wide range of benefits:

• Medical/dental/vision plans from day one
• Life and accident insurance
• 401(k) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Additional benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (varies by role and location)
• Training programs
• Gallagher Thrive health and wellness programs
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement.

Inclusion and diversity are core to our business. Gallagher has a 95-year commitment to sustainability and community support, embracing diverse identities and talents to better serve our clients and communities. We are committed to equal employment opportunity and prohibit discrimination based on protected characteristics, providing reasonable accommodations for disabilities as needed.