Claims File & Medical Records Specialist

Lexitas; Rocklin (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Paid holidays

Maternity leave

Baby bonding leave

Military leave

Job summary

Lexitas is hiring a proactive Claim File Services Representative to support our clients’ litigation and claim management needs. The role handles sensitive documents, including medical records and subpoenas, delivering accurate, timely service in a fast-paced environment at our Rocklin office.

Based in Rocklin, CA, this full-time, on-site position offers benefits including medical, dental, and vision coverage, a 401(k) with company match, PTO and holidays, and company-paid leave for maternity,

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of administrative experience in an office setting preferred.
• Experience in multi-location environments is a plus.
• Commitment to company policies, excellence in operations, and teamwork across departments.

Responsibilities

• Provide daily support to Workers’ Compensation Claim Examiners for IMR, QME, and MSA requests.
• Process and annotate medical records in physical and digital formats.
• Access and manage claim files, legal documents, and insurance records via internal systems.
• Respond to subpoenas and client inquiries promptly, ensuring first contact resolution.
• Maintain and update client databases, inputting notes and confirming profile information.
• Deliver records through FTP, print, scan, and prepare digital files for online publishing.
• Copy and archive files from various media (CD, DVD, USB, etc.).
• Ensure all medical record handling aligns with HIPAA and confidentiality requirements.
• Escalate client concerns or satisfaction feedback to management when necessary.
• Perform additional duties as needed to support the department.

Skills

Attention to detail

Multitasking

Organizational skills

Communication skills

Problem-solving

Team player

MS Office

Adobe Acrobat

Database systems

Education

High school diploma or equivalent

Tools

MS Office

Adobe Acrobat

Database systems

Job description

Lexitas is hiring a proactive Claim File Services Representative to support our clients’ litigation and claim management needs. The role handles sensitive documents, including medical records and subpoenas, delivering accurate, timely service in a fast-paced environment at our Rocklin office.

Based in Rocklin, CA, this full-time, on-site position offers benefits including medical, dental, and vision coverage, a 401(k) with company match, PTO and holidays, and company-paid leave for maternity,