Claims Facilitator: Auto & Property Settlements (Onsite)

Erie Insurance; Canton (OH); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Pension plan

401(k) match

Paid time off

Career development

Job summary

Erie Insurance in Canton, OH is seeking a claims professional to settle first party auto, third party liability auto, and property claims onsite at the Canton Branch. The role emphasizes accurate coverage verification, timely reserves, and compliant payment processing.

The ideal candidate has a high school diploma or GED with related experience, plus the potential for a bachelor’s or associate’s degree. Licenses must be obtained per state requirements within specified timeframes.

Qualifications

• High school diploma or GED and one year of related claims handling, customer service, or clerical experience required.
• Bachelor’s or Associate’s degree preferred.
• Pursuit of general insurance education preferred.
• Obtain appropriate licenses as required by state within 45 days of employment for external applicants and 90 days for internal applicants.

Responsibilities

• Processes first party automobile, third party liability automobile and low severity property claims within limits of authority.
• Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE’s approved payment methods, and settles claims.
• Establishes contact with all parties involved in the claim in accordance with ERIE’s expectations.
• Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others.
• Prepares correspondence, forms and related materials. Reviews all pending claims/activities on a regular basis.

Skills

Self-Development

Decision Quality

Values Diversity

Nimble Learning

Customer Focus

Ensures Accountability

Detail Orientation

Information Management Skills

Job-Specific Knowledge

Education

High school diploma or GED

Bachelor’s or Associate’s degree preferred

Job description

Erie Insurance in Canton, OH is seeking a claims professional to settle first party auto, third party liability auto, and property claims onsite at the Canton Branch. The role emphasizes accurate coverage verification, timely reserves, and compliant payment processing.

The ideal candidate has a high school diploma or GED with related experience, plus the potential for a bachelor’s or associate’s degree. Licenses must be obtained per state requirements within specified timeframes.