Claims Examiner

Chubb; Simsbury (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Chubb is recruiting for an Employment Practices Liability Claims Examiner in Simsbury, CT, with training to handle complex discrimination and harassment cases. You will work with defense counsel and insureds to resolve pre-litigation matters in a collaborative environment.

The role requires a college degree, at least 2 years of claims or legal experience, and strong communication skills. Training covers coverage analyses, investigation and settlements across regulatory requirements.

Qualifications

• College degree required.
• Excellent verbal and written communication skills.
• Strong interpersonal and collaborative abilities.

Responsibilities

• Contribute to a collaborative environment by sharing ideas and teamwork.
• Complete accurate coverage, liability and damage investigations and evaluations.
• Develop strategies for early, cost-effective resolution of pre-litigation claims.
• Represent the company at meetings with management, partners and mediations.
• Use technology to track and manage caseload efficiently.
• Build productive relationships with clients, underwriters and agents.
• Demonstrate sound claim handling in investigation, coverage and case management.
• Adapt to new ideas and regulatory requirements.

Skills

Verbal communication

Written communication

Interpersonal skills

Decision making

Team collaboration

Leadership potential

Education

Bachelor's degree

Job description

Working out of our Simsbury, CT and soon to be Windsor, CT office, t his is not your average Claims role.

When you think of a job handling insurance claim, you may think about storm damage or auto accidents.

A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media. Issues such as the Me-Too movement, Racial Injustice and Covid.

We will teach you about Employment Law, contracts and claims. You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims. The work is interesting. The environment is collaborative.

Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team.

Responsibilities after training include:

• Contribute to a collaborative environment by raising new ideas, demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives

• Complete accurate and timely coverage, liability and damage investigations and evaluations

• Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned pre-litigation claims.

• Represent the company at meetings with management and business partners, as well as virtually at mediations.

• Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner.

• Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents

• Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management

• Adhere to compliance and regulatory requirements College Degree required.

• JD is helpful, but not required

• A minimum of 2 years’ work experience, handling claims of comparable complexity or working in a legal position

• Excellent verbal and written communication skills

• A personal commitment to superior performance that adds value to our company

• Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts

• An aptitude to evaluating, analyzing, and interpreting technical information

• Sound decision making skills

• Proven ability to work independently as well as part of a team

• Must demonstrate a high level of initiative and leadership skills

• Excellent time management, problem solving, and organizational skills are required

• An ability to adapt to new ideas and situations

• A willingness to use creative thinking to overcome obstacles and an ability to develop creative approaches to solving customer problems

Training: Chubb managers, claim examiners and defense counsel provide a combination of classroom and on-the-job training to ensure our Claim Examiners are prepared to assume full claim handling responsibilities. The training will involve a wide range of knowledge and skill development, including:

• Cultivating relationships with internal clients (e.g. underwriters)

• Developing the ability to analyze initial claim reports

• Developing an understanding of the legal system

• Understanding how to effectively investigate and document findings

• Understanding Chubb’s products to appropriately determine coverage

• Learning to interpret and apply insurance contracts

• Learning how to negotiate settlements

• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.