Claims Department Team Member

Mills Parts Center

Willmar (MN)

On-site

USD 22,000 - 23,000

Full time

9 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Plan
Health Savings Account
Cafeteria Plan
Life Insurance
Employer sponsored 401(k) & Profit-ShD
Paid Time Off
Paid Holidays

Job summary

Mills Parts Center is seeking an entry-level administrative specialist in Willmar, MN. The role involves working directly with customers to identify potential claims and support the claims lifecycle from intake to documentation.

The ideal candidate is detail-oriented, organized, and able to multi-task in a fast-paced environment. You will interact with customers, handle calls, and assist with returns while upholding professional company representation.

Qualifications

  • Entry-level administrative position with a focus on customer interactions.
  • Detail-oriented with accuracy and strong organizational skills.
  • Good communication skills and ability to work independently or with a team.
  • Able to identify potential claims while assisting customers.

Responsibilities

  • Inspecting damaged automotive parts and determining the next step in the process.
  • Taking calls from customers regarding damaged parts and assisting with return authorization.
  • Processing parts claims for damage - overage and shortage claims for 6 manufacturers.
  • Preparing claim documentation and parts to be returned to our 6 manufacturers.

Job description

Description

We are seeking an individual for an entry-level administrative position on our Team. If you like researching and problem solving this is a great fit for you! This position will involve working directly with our customers to identify potential claims.

We are looking for an individual with administrative abilities and that will be a positive representative for our company. This position requires someone who is detail-oriented with accuracy, organized, able to multi-task, can work independently as well as with a Team, and has good communication skills.

This position will be responsible for:

  • Inspecting damaged automotive parts and determining the next step in the process.
  • Taking calls from customers regarding damaged parts and assisting with return authorization.
  • Processing parts claims for damage -overage and shortage claims for 6 manufacturers.
  • Preparing claim documentation and parts to be returned to our 6 manufacturers.

The scheduled workdays are Monday through Friday, and the work hours are 8:00am to 5:30pm.

The starting hourly pay rate range for this position is $16.00 – $17.00+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.

We offer YOU:

  • Opportunity for growth and advancement within our Company!
  • Leader in our industry for overall Employment Package!
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • Health Savings Account
  • Cafeteria Plan
  • Life Insurance
  • Employer sponsored 401(k) & potential Profit Sharing
  • Paid Time Off
  • Designated Paid Holidays

The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!

Mills - A Trusted Tradition Since 1922!

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