Claims Data Analyst — Growth Path to Claims Handling

American Global; Whippany (NJ); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Benefits package

401k with employer match

Leadership training

Work/Life balance

Education assistance

Job summary

American Global is seeking a Claims Associate to join our growing claims department in a role that starts with administration, reporting, and data analysis of claims. This position provides structured training and mentoring to progress toward handling General Liability and Automobile claims.

You will support daily loss reporting, maintain records, and reconcile data across systems while building strong client and carrier relationships.

Qualifications

• Bachelor’s Degree preferred or related work experience.
• Excellent written and verbal communication skills.
• Time Management / Prioritization.
• Strong attention to detail.
• High level of professionalism.
• Ability to embrace change and innovation as the industry evolves.
• Demonstrated comfort working with claims technology, data, spreadsheets, and reporting tools.
• Ability to appropriately handle confidential and sensitive information.
• Interest in developing into a claims handling role and learning General Liability and Automobile claims.

Responsibilities

• Support day-to-day claims administration, including new loss reporting, claim system updates, documentation, filing, and follow-up with carriers and adjusters.
• Maintain accurate internal claims records, account assignments, claim review schedules, carrier reporting instructions, and client claim kits.
• Reconcile claim information between internal systems and carrier loss runs, ensuring data accuracy and completeness.
• Analyze claims data and loss trends to identify patterns, support client discussions, and develop meaningful reports and actionable insights.
• Build and maintain strong relationships with clients, carriers, third-party administrators, adjusters, and internal partners while delivering a high level of customer service.
• Participate in client stewardship meetings, carrier claim reviews, capabilities presentations, and investigative research as appropriate.
• Complete structured claims training, mentoring, and professional development with the goal of progressing into direct claims handling responsibilities.
• As experience develops, assist with and ultimately handle General Liability and Automobile claims, including coverage review, investigation, evaluation, documentation, communication, and resolution under appropriate supervision.
• Maintain required insurance licensing and continuing education requirements.

Skills

Excellent communication

Time management

Attention to detail

Professionalism

Adaptability

Data analysis

Confidential information handling

Claims data experience

Education

Bachelor’s Degree or related work experience

Tools

RMIS

Origami

Tailwinds

EPIC

Excel

Job description

American Global is seeking a Claims Associate to join our growing claims department in a role that starts with administration, reporting, and data analysis of claims. This position provides structured training and mentoring to progress toward handling General Liability and Automobile claims.

You will support daily loss reporting, maintain records, and reconcile data across systems while building strong client and carrier relationships.