Claims Data & Administration Associate

American Global; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Collaborative environment

Continuous learning and professional发展

Job summary

American Global is seeking a Claims Associate to join our growing claims department. This role starts as a Claims Administrator, handling day-to-day administration, reporting, and analysis of claims across General Liability and Automobile.

You will work with claims data, trends, and reporting for clients and internal teams, with structured training to progress into direct claims handling while delivering excellent customer service. Locations include Atlanta, GA; Whippany, NJ; Jericho, NY.

Qualifications

• Bachelor’s Degree preferred or related work experience.
• Excellent written and verbal communication skills.
• Time management and prioritization.
• Strong attention to detail.
• High level of professionalism.
• Ability to embrace change and innovation as the industry evolves.
• Experience with claims data, spreadsheets, and reporting tools.
• 2–5 years of carrier experience preferred.

Responsibilities

• Assist daily claims administration, including new loss reporting, system updates, filing, and follow-up with carriers.
• Maintain accurate internal claims records, assignments, schedules, and client kits.
• Reconcile claim data between internal systems and carrier loss runs.
• Analyze claims data to identify trends and generate meaningful reports.
• Build relationships with clients, carriers, TPAs, adjusters, and internal partners.
• Participate in client stewardship meetings and carrier reviews.
• Complete structured claims training with goal of progressing into handling roles.
• With experience, assist and eventually handle General Liability and Automobile claims under supervision.
• Maintain required insurance licensing and continuing education.

Skills

Communication skills

Time management

Attention to detail

Professionalism

Adaptability

Claims data analytics

Claims technology & reporting tools

Education

Bachelor's degree or related experience

Tools

RMIS

Origami

Tailwinds

EPIC

Excel

Job description

American Global is seeking a Claims Associate to join our growing claims department. This role starts as a Claims Administrator, handling day-to-day administration, reporting, and analysis of claims across General Liability and Automobile.

You will work with claims data, trends, and reporting for clients and internal teams, with structured training to progress into direct claims handling while delivering excellent customer service. Locations include Atlanta, GA; Whippany, NJ; Jericho, NY.