Claims Customer Support Representative - Temporary Assignment

Canal Insurance Company; Greenville, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Canal Insurance Company is seeking a Claims Customer Support Representative for a temporary assignment in Greenville, SC. The role supports claim adjusters by collecting, entering, and disseminating claims information, and by handling inquiries from customers via phone, fax, or email.

The position requires a minimum of two years in customer service, Spanish bilingual ability, strong telephone and typing skills, and solid computer literacy. Occasional after-hours or weekend work may be required.

Qualifications

• Associate degree preferred, but not required.
• Minimum of two years experience in a customer service role.
• Bilingual in Spanish required.
• Strong telephone and typing skills required.
• Intermediate computer skills (word processing, spreadsheets, databases, Internet, email) required.

Responsibilities

• Receive and/or make customer calls, faxes, or emails and respond to claims-related inquiries about the status of particular claims.
• Key data into claims system upon first notice of loss.
• Complete tasks assigned by the claim adjusters and managers in a professional and timely manner.
• Perform other duties as assigned by management.

Skills

Customer service

Bilingual Spanish

Telephone skills

Typing skills

Computer literacy

Education

Associate degree preferred

Tools

Claims software

Job description

Claims Customer Support Representative - Temporary Assignment

Job Category: Claims

Requisition Number: CLAIM001586

• Posted : September 18, 2026
• Full-Time

Locations

Showing 1 location

Description

Claims Customer Support Representative

Please note: This is a temporary opportunity that will be supported through one of our recruiting/staffing partners. The selected candidate will be employed by the staffing firm for the duration of the assignment.

Job Summary:The Claims Customer Support Representative position is responsible for assisting and supporting the claim adjusters and managers by collecting, entering and dispersing claims-related information.

• Receive and/or make customer phone calls, faxes, or emails and respond to claims-related inquiries about the status of particular claims.
• Key data into claims system upon first notice of loss.
• Complete tasks assigned by the claim adjusters and managers in a professional and timely manner.
• Perform other duties as assigned by management.

Education/Training Requirements: Associate’s degree preferred, but not required.

Experience/Specialized Skills:Minimum of two years experience working in a customer service role required. Bilingual in Spanish required. Strong telephone and typing skills required. Intermediate computer skills (word processing, spreadsheets, databases, Internet, email) required.

Special Considerations

Physical Requirements:Constant use of vision, hearing, and communication (oral and written in person and via telephone). Frequent concentration, standing, walking, handling, reaching, and grasping. Occasional bending, kneeling and lifting (up to 25 lbs.). Heavy use of computer and office equipment.

Additional Requirements:Occasional travel may be required. Periodic work outside of standard business hours or on weekends may be required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.