Claims Customer Support Representative

ExecuSource; Greenville, Northern (SC, KY); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Permanent employment potential

Onboarding and payroll support

Job summary

ExecuSource is seeking an experienced Claims Customer Support Representative for a contract role in Greenville, SC. You will assist adjusters and managers with claims processing, handling inquiries by phone, fax, or email, and entering data into the claims system on first notice of loss.

The role requires an associate’s degree or equivalent experience and at least 2 years in a customer service position, with strong communication and computer skills. Bilingualism is a plus but not required.

Qualifications

• Associate’s degree or equivalent experience required.
• Minimum of 2 years in a customer service role.
• Strong telephone, typing, and communication skills.
• Intermediate computer skills (word processing, spreadsheets, databases, email).
• Bilingual skills preferred but not required.

Responsibilities

• Receive and respond to customer inquiries regarding claims via phone, fax, or email.
• Enter key data into the claims system upon first notice of loss.
• Support claims adjusters and managers by completing assigned tasks.
• Perform additional administrative duties as assigned by management.

Skills

Customer service

Telephone skills

Typing

Communication

Intermediate computer skills

Education

Associate’s degree or equivalent experience

Job description

Job Title- Claims Customer Support Representative - Insurance/Customer Service

Location: Greenville, SC

Pay: Based on experience

Schedule: Full-time, Monday to Friday.

Our client provides insurance solutions for businesses. They are known for their long-standing industry presence and strong customer-focused approach. Their team culture and commitment to excellence help set them apart.

They are looking for you, an experienced Claims Customer Support Representative, to join their team in a contract role supporting adjusters and managers with claims processing.

What you get to do:

• Receive and respond to customer inquiries regarding claims via phone, fax, or email


• Enter key data into the claims system upon first notice of loss


• Support claims adjusters and managers by completing assigned tasks


• Perform additional administrative duties as assigned by management

What you need to succeed:

• Associate’s degree or equivalent experience required


• Minimum of 2 years in a customer service role


• Strong telephone, typing, and communication skills


• Intermediate computer skills (word processing, spreadsheets, databases, email)


• Bilingual skills preferred but not required

Why choose ExecuSource?

• Pay: Based on experience


• Benefits: You are eligible for medical, dental, and vision insurance after 60 days!


• Permanent employment: Many of our job openings lead to potential permanent employment.


• Support: From onboarding to payroll, we’ve got you covered! Our consultant care team is there for whatever you need.