Claims Crop Field Adjuster I

Zurich Australian Insurance Ltd.; Kansas; Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Crop Claims Specialist to join its dynamic team. This role involves working on complex crop claims, utilizing analytical skills to determine liability and coverage, and training junior adjusters. With a focus on maintaining high standards of quality assurance, you'll have the opportunity to protect the company's reputation while working remotely and traveling within your designated territory. If you're passionate about agriculture and insurance, this is your chance to make a significant impact in a supportive and innovative environment.

Qualifications

• 4+ years of experience in agricultural or crop insurance industry.
• CAPP certification must be obtained within 180 days of hire.

Responsibilities

• Handle complex claims with multiple causes of loss and quality issues.
• Train lower-level adjusters on MPCI and Crop Hail procedures.

Skills

Verbal Communication Skills

Written Communication Skills

Interpersonal Communication Skills

Organizational Skills

Prioritization Skills

Education

High School Diploma or Equivalent

Job description

Claims Crop Field Adjuster I

116561

Zurich is looking for an RCIS Crop Claims Specialist to work out of Kansas state. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory.

The ideal candidate will need to live and service within a 50-to-60-mile radius of Garden City, Kansas or West to the Colorado Border that includes Ulysses, Liberal, and other surrounding towns in Kansas state. This will include the Oklahoma counties of Beaver, Cimmaron, and Texas, too.

As a Crop Claims Specialist, your primary accountabilities will include:

1. Work the most complex claims, involving multiple causes of loss and multiple quality issues.
2. Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures.
3. Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
4. Assist with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH).
5. Complete Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies.
6. Complete claims on specialty crops as designated by the local manager or area.
7. Complete Crop Hail re-inspections when requested for quality assurance purposes.
8. Work claims of 508H (Risk Management Agency pilot) crops.
9. Assist the national training team in adjuster trainings.
10. Serve as subject matter expert for projects and committees as assigned by management.
11. Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team.
12. Assist with claims that may require subrogation and/or claims that may lead to litigation.
13. Protect Zurich’s reputation by keeping claims information confidential.
14. Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies.

Basic Qualifications:

• High School Diploma or Equivalent and 4 or more years of experience in the agricultural or crop insurance industry.
• Crop Adjuster Proficiency Program Certification (CAPP) must be obtained within 180 days of hire date.
• Personal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims.
• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions.

Preferred Qualifications:

• Strong verbal, written and interpersonal communication skills.
• Strong organization and prioritization skills.

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together.

Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet.

Location(s): AM - Kansas Virtual Office, AM - Oklahoma Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No