Claims Counsel

Embroker; Atlanta (GA); Remote; USD 100,000 - 150,000; Full time

Job summary

An innovative player in the Insurtech space is seeking a Claims Counsel to join their fully remote team. This role is pivotal in managing various professional liability claims, particularly in Cyber and Tech E&O. As part of a dynamic team, you will conduct thorough investigations, collaborate with internal and external stakeholders, and contribute to the continuous improvement of claims processes. The ideal candidate will have a strong background in claims management, exceptional communication skills, and a proactive approach to problem-solving. If you are ready to make a significant impact in a growing company that values its employees, this opportunity is for you.

Benefits

Unlimited Flexible Time Off

401(k) with Employer Match

Stock options

Work from Home Office Set-up Stipend

Paid Subscription for Wellable Wellness

Medical, Dental, and Vision Insurance

Short and Long Term Disability

12-Weeks Paid Parental Leave

Pet Insurance

Flexible Spending Accounts

Qualifications

• 5+ years of experience in claims management, especially Cyber and Tech E&O.
• Must possess required state claim adjuster license.

Responsibilities

• Conduct accurate claim investigations and manage pending claims.
• Build relationships with policyholders and underwriters.
• Participate in settlement negotiations and data collection.

Skills

Claims Management

Problem-Solving

Communication Skills

Time Management

Leadership Skills

Education

Bachelor's Degree

J.D. from an accredited law school

Tools

Claim Management Software

Job description

Embroker is the radically simple destination for industry-tailored commercial insurance. Our mission is to make it radically easier for businesses to get the right coverage at the best price. With a technology-first, customer-centric approach, Embroker is changing how businesses protect themselves, their staff, and their customers. In 2015, Embroker has raised over $150M in funding from leading fintech investors.

FULLY REMOTE BASED POSITION.

ANNUAL BASE SALARY, $100,000 - $150,000 USD + BONUS + OPTIONS

Preference for candidates located in the following states: Arizona, Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Dakota, Nevada, North Carolina, Oklahoma, Kansas, Kentucky, South Dakota, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming.

Position Overview

As an early member of the Claims team, the Claims Counsel plays a critical role within the Embroker Insurance group by providing key feedback on claim systems and processes. This position manages a variety of EPL, D&O, Cyber, E&O, Crime and Fiduciary claims with a focus on Cyber and Tech E&O losses, and conducts detailed coverage analysis and critical claim management to drive cost-effective and timely resolutions while providing first-in-class service to our policyholders. This position also closely collaborates with Claims and Insurance team leadership, and internal data, actuarial, and distribution teams.

Responsibilities:

• Complete accurate and timely claim investigations into coverage, liability, and damages.
• Proactively manage pending claims to drive timely and cost-effective resolutions.
• Proactively evaluate potential exposure on assigned claims to recommend and set appropriate reserves and thereafter manage regular review of case reserves for accuracy.
• Build and maintain positive and productive working relationships with internal and external customers, including, but not limited to, policyholders, underwriters, data and actuarial teams, and carrier partners.
• Direct and actively monitor assignments to outside counsel, experts, and other panel vendors.
• Actively participate in settlement negotiations including virtual or in-person attendance at private mediations and court-ordered settlement conferences.
• Support data collection efforts by effectively capturing relevant data in claim management software.
• Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments.
• Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines and systems.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree required; J.D. from an accredited law school preferred.
• 5+ years professional experience, with at least 3 years of experience litigating or managing professional liability claims, or equivalent combination of education and experience.
• Previous experience managing Cyber and/or Tech E&O claims desirable.
• Must possess required state claim adjuster license.
• Proven ability to work both independently on complex matters and collaboratively as a team player to assist others as needed.
• High level of personal initiative and leadership skills; prior experience managing a team preferred.
• Exceptional time management, problem-solving and organizational skills.
• Strong communication skills, both verbal and written.
• Ability to travel to mediations, trials, etc. as necessary (10 - 15%).
• Ability to work cross-culturally on a global team.
• Prolonged periods of time sitting at a desk and working on a computer.
• Ability to perform at a high level in a remote work environment.

Our Values

The Embroker Pack lives by three core values that have taken us from an idea to a growing, well-funded player in the Insurtech space.

Pack First

We succeed and fail as one team. We optimize for what is best for our entire organization. We always assume positive intent.

Be All-In

We are 100% committed. We move fast and are proud of what we build. We attack challenges with relentless positivity.

Create Magic

We strive to amaze and delight at every touchpoint. We make our work fun through teamwork, play, and positive energy.

AT EMBROKER, EMPLOYEES COME FIRST. BENEFITS SUMMARY HIGHLIGHTED BELOW FOR US & CANADIAN EMPLOYEES.

US Employees

• Medical - 5 plans to choose from including one with an employer funded HSA.
• Dental - Employer pays 100% of employee premium.
• Vision - Employer pays 100% of employee premium.
• Life and AD&D - Employer provided as well as additional voluntary.
• Short and Long Term Disability - Employer provided.
• Flexible Spending Accounts - Medical and Childcare.
• Critical Illness.
• Pet Insurance.
• 401(k) with Employer Match.
• Unlimited Flexible Time Off (Vacation).
• Sick Time.
• 12-Weeks Paid Parental Leave.
• Work from Home Office Set-up Stipend.
• Paid Subscription for Wellable Wellness.
• Stock options.

Canadian Employees

• Medical.
• Vision.
• Life and AD&D.
• Long Term Disability.
• Employee Assistance Program.

Additional portable insurance coverage is also available including:

• Life.
• AD&D.
• Critical Illness.

Additional benefits offered:

• RRSP with Employer Match.
• Unlimited Flexible Time Off (Vacation).
• Sick Time.
• Parental Leave with Salary Top-Up Program.
• Work from Home Office Set-up Stipend.
• Paid Subscription for Wellable Wellness.
• Stock options.

Apply for this job

* indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Do you possess experience in Cyber and/or Tech E&O? * Select...

This position requires experience in Cyber and/or Tech E&O, understanding that, please briefly describe your experience in this space? *

How many years of insurance Claim handling experience do you have? *

Are you willing to be available after regular business hours on weekdays and on weekends to handle urgent cyber breaches if they arise approximately 50% of the time? * Select...

What are your target base salary compensation expectations? *