Claims Coordinator

Burnett Specialists; The Woodlands (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Burnett Specialists in North Houston, TX is seeking a detail-oriented Claims Coordinator to support workers' compensation, general insurance claims, and risk management. The role emphasizes data tracking, reporting, and collaboration with internal teams and external carriers.

Proficiency in Excel and Office 365 is required, with prior claims experience strongly preferred. This onsite, Monday–Friday position offers a consistent 8:00 AM–5:00 PM schedule and a focus on accuracy, confidentiality,

Qualifications

• Approximately five years of experience in workers' compensation, insurance claims, OSHA reporting, or related analytical work.
• Strong Microsoft Office 365 skills, especially Excel, are essential.
• Able to manage data, reports, and documentation with attention to confidentiality.

Responsibilities

• Coordinate and track workers' compensation, automobile, property, and other insurance claims from initial reporting through resolution.
• Collect, organize, and consolidate claims data, potential claims, and audit documentation.
• Review information for accuracy and prepare reports, spreadsheets, and statistical summaries for management.
• Serve as a point of contact between internal departments, insurance carriers, claims representatives, and other external partners.
• Ensure claims documentation and reporting are completed accurately and within established deadlines.
• Maintain tracking systems and databases for open claims, loss trends, and related expenses.
• Assist with claim file reviews, internal audits, and investigations to identify discrepancies and opportunities for improvement.
• Analyze claims activity and prepare reports to support risk management and business decisions.
• Monitor claims-related expenses and chargebacks, ensuring information is documented and reported appropriately.
• Support internal teams with claims procedures and help promote compliance with applicable insurance and safety reporting requirements.

Skills

Analytical thinking

Attention to detail

Communication skills

Multitasking

Education

Associate or Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Office 365

Job description

Claims Coordinator Location: North Houston, TX Schedule: Monday-Friday, 8:00 AM-5:00 PM Work Arrangement: 100% Onsite

Position Overview

We are seeking a detail-oriented and analytical Claims Coordinator to support insurance claims administration, workers' compensation, and risk management activities for a growing organization in North Houston. This role is responsible for tracking claims, maintaining accurate records, analyzing data, preparing reports, and coordinating with internal departments and external insurance partners to ensure claims are handled efficiently and accurately. The ideal candidate is highly organized, comfortable working with confidential information, and proficient in Microsoft Office 365, particularly Excel. Previous experience with workers' compensation, insurance claims, or OSHA reporting is strongly preferred.

Key Responsibilities

• Coordinate and track workers' compensation, automobile, property, and other insurance claims from initial reporting through resolution.
• Collect, organize, and consolidate claims data, potential claims, and audit documentation.
• Review information for accuracy and prepare reports, spreadsheets, and statistical summaries for management.
• Serve as a point of contact between internal departments, insurance carriers, claims representatives, and other external partners.
• Ensure claims documentation and reporting are completed accurately and within established deadlines.
• Maintain tracking systems and databases for open claims, loss trends, and related expenses.
• Assist with claim file reviews, internal audits, and investigations to identify discrepancies and opportunities for improvement.
• Analyze claims activity and prepare reports to support risk management and business decisions.
• Monitor claims-related expenses and chargebacks, ensuring information is documented and reported appropriately.
• Support internal teams with claims procedures and help promote compliance with applicable insurance and safety reporting requirements.

Qualifications

• Approximately five years of relevant experience in workers' compensation, insurance claims, OSHA reporting, professional liability claims, insurance brokerage support, or related analytical work.
• Strong Microsoft Office 365 skills, especially Microsoft Excel, are essential.
• Ability to work confidently with spreadsheets, data analysis, reporting, and recordkeeping.
• Excellent organizational skills and strong attention to detail.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities, meet deadlines, and maintain accurate documentation.
• Familiarity with insurance processes, risk management, or claims administration is preferred.
• Associate or bachelor's degree preferred; a high school diploma or GED may be accepted with relevant experience.

Ideal Candidate

The successful candidate is dependable, analytical, and proactive, with a strong focus on accuracy and follow-through. They should be comfortable working independently while collaborating with multiple departments and external partners. Candidates with hands-on claims experience and advanced Excel skills will be especially well suited for this opportunity.

Additional Details

• Competitive pay of approximately $22 per hour.
• Consistent Monday-Friday schedule.
• Fully onsite position in North Houston.
• Seeking candidates who are actively looking for their next employment opportunity and ready to move forward in the hiring process.
• HOUWD51