Claims Coordinator

Campus QR; Dubuque (IA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flex Spending / HSA

401(k) with company match

Paid holidays

Disability insurance

Maternity/Parental Leave

Parking benefit

Life/AD&D Insurance

Job summary

Cottingham & Butler is seeking Claims Coordinators to support the CBCS claims system. You will administer the claims workflow, input data, and respond to calls while ensuring accurate paperwork processing. This role emphasizes reliable operation in a fast-paced environment.

Ideal candidates have office or customer service experience, with a willingness to learn the technical aspects of our claims processes. Training is provided, and a collaborative culture supports growth and success.

Qualifications

• Experience in an office or customer service setting.
• Willingness to be trained on technical details related to claims systems.
• Strong personal characteristics: eager, reliable, and adaptable.

Responsibilities

• Provide administrative support to the team.
• Input claim data into the software system.
• Answer calls and provide top-notch customer service.
• Process paperwork and documentation.
• Order reports, bills, and other documents as requested.

Skills

Customer service

Office experience

Willingness to be trained

Adaptability

Job description

What our Claims Coordinators do and why it’s important

Cottingham & Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for maintaining and updating our claims system. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham & Butler and CBCS.

In practice, the core activities of your job will be to:

• Provide administrative support to the team
• Input claim data into the software system
• Answer phone calls and provide top notch customer service
• Process paperwork
• Order reports, bills, and other documents as requested.

Strengths and skills necessary for success in the role

The ideal candidate will have prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment. If you come from an insurance background that’s great! However, we understand that most people don’t which is why we are willing to train you on the technical details. It’s more important to us that you embody the right personal characteristics. While we don’t expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.

Full-Time Benefits -

Most benefits start day 1

• Medical, Dental, Vision Insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution (1-year waiting period)
• PTO/Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/Parental Leave
• Subsidized Parking
• Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com|LinkedIn|Facebook