Claims Control & Mailroom Specialist

Integrity; Clearwater (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

Integrity is seeking a Claims Control Clerk in the United States to maintain control of mail batches, log client codes, and route claims for processing. The role includes updating databases, generating inventory and daily operation reports, and supporting cross-training to maximize team efficiency.

You will work within a collaborative team environment, handling multi-step tasks with accuracy while coordinating with managers and providers.

Qualifications

• High school diploma or GED is required.
• Insurance background preferred.
• Proficient in Microsoft Office; intermediate Excel preferred.

Responsibilities

• Handle mailroom transmittals and inquiries, researching discrepancies.
• Enter mail counts into an Access database and track batches.
• Distribute completed claims to appropriate areas by client or AWD status.
• File batches in Julian date order for imaging when applicable.
• Contact providers to obtain correct mailing addresses.
• Maintain weekly supply lists and communicate updates to the office.
• Distribute reports to area managers daily and log claim data.
• Update Daily Operation Statistic and inventory tracking reports.
• Assist with documentation gathering for audits and requests.
• Communicate with Supervisors and team to ensure accuracy and avoid duplication.

Skills

Attention to detail

Excellent communication

Time management

Multitasking

Organizational skills

Education

High school diploma or GED

Tools

AWD

QicLink

Microsoft Excel

Job description

Integrity is seeking a Claims Control Clerk in the United States to maintain control of mail batches, log client codes, and route claims for processing. The role includes updating databases, generating inventory and daily operation reports, and supporting cross-training to maximize team efficiency.

You will work within a collaborative team environment, handling multi-step tasks with accuracy while coordinating with managers and providers.