Claims Consultant

The MJ Companies; Nashville (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

A leading insurance consulting firm is seeking an experienced professional to support clients with claim reporting and management. This role involves analyzing insurance coverage, providing strategic guidance on claims, and facilitating client onboarding. The ideal candidate will have a Bachelor's degree, at least 5 years of experience in the insurance industry, and proficiency in Microsoft Office. Excellent communication skills and a detail-oriented approach are essential for success in this position.

Qualifications

• Minimum 5-8 years experience in claims or related position.
• Ability to work independently and collaboratively.
• Professional presentation required.
• Demonstrated sense of urgency, detail-orientation, and strong organizational/time-management skills.
• Ability to work independently and as part of a team and contribute to MJ’s culture.
• Excellent verbal and written communication and professional presentation.

Responsibilities

• Assist clients with claim reporting and best practices.
• Provide consultation and monitoring of open complex claims.
• Analyze policy language and determine coverage avenues.
• Conduct client onboarding and optimize internal claim processes.

Skills

Proficiency in Microsoft Office Products

Knowledge of property/casualty insurance

Sense of urgency

Detail-oriented

Excellent organizational skills

Excellent verbal communication

Excellent written communication

Education

Bachelor’s degree in business or related area

Property & Casualty license (or ability to obtain)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in-class approach to risk management, employee benefits, and total rewards.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.
• Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.
• Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in-depth review of all coverage positions, challenging when appropriate.
• Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.

TECHNICAL FUNCTIONS

• Proficient in the use of Microsoft Office Products: Excel, Word, Outlook.
• High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.

REQUIRED EDUCATION/EXPERIENCE

• Bachelor’s degree in business or related area; work equivalent.
• Property & Casualty license (or ability to obtain).
• A minimum of 5-8 years experience in the insurance industry in a Claims or related position.
• Demonstrated skills: sense of urgency, detail-oriented, excellent organizational and time management skills.
• Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ’s culture.
• Excellent verbal and written communication skills; professional presentation.