Claims Consultant

Themjcos; Carmel (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Themjcos, located in Carmel, Indiana, is looking for an experienced Claims Consultant to assist clients with claim reporting and provide guidance throughout the claims process. The ideal candidate will have extensive knowledge of property and casualty insurance and at least 5-8 years of relevant experience.

This role requires strong communication skills and the ability to work both independently and as part of a team. You will be instrumental in client onboarding, analyzing policies, and advocating for clients during claims.

Qualifications

• Minimum of 5-8 years experience in the insurance industry in a claims or related position.
• Ability to work independently as well as part of a team.

Responsibilities

• Assist clients with claim reporting and advocate for resolution.
• Analyze policy language and seek appropriate coverage avenues.
• Conduct formal client onboarding and facilitate claim reviews.

Skills

Microsoft Office Products proficiency

Knowledge of property/casualty insurance

Organizational skills

Excellent communication skills

Education

Bachelor’s degree in business or related area

Property & Casualty license (or ability to obtain)

Job description

OVERVIEW

We are The MJ Companies—a firm dedicated to inspiring the success, fulfillment, and wellbeing of each person we serve. Our commitment to excellence and collaboration has enabled us to maintain a best-in‑class approach to risk management, employee benefits, and total rewards.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Assist client with claim reporting by establishing best practices, collecting relevant information, analyzing potential coverage, and submitting on their behalf.
• Provide ongoing consultation and monitoring of open complex claims. Support and guide clients through the carrier claim process. Act as an advocate for the best and most expedient resolution of claims.
• Analyze policy language to determine all appropriate avenues to seek coverage. Conduct in‑depth review of all coverage positions, challenging when appropriate.
• Conduct formal client onboarding to assist in the development of processes for internal claim administration, facilitate and participate in claim reviews to communicate disposition strategies and financial developments, and provide ongoing proactive solutions to meet clients needs.

TECHNICAL FUNCTIONS

• Proficient in the use of Microsoft Office Products: Excel, Word, Outlook
• High level knowledge of property/casualty insurance including coverage forms, legal issues, and claim protocols.

REQUIRED EDUCATION/EXPERIENCE

• Bachelor’s degree in business or related area; work equivalent
• Property & Casualty license (or ability to obtain)
• A minimum of 5-8 years experience in the insurance industry in a Claims or related position
• Demonstrated skills: sense of urgency, detail‑oriented, excellent organizational and time management skills
• Proven ability to work independently with minimal supervision as well as collaborate among the team daily and contribute to MJ’s culture.
• Excellent verbal and written communication skills; professional presentation