Claims & Billing Data Analyst

Smart AutoCare; Jacksonville (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

Vision benefits

401(k)

Tuition assistance

Job summary

Smart AutoCare is seeking an administrative analyst to support claims, billing, and reporting functions. The role emphasizes accuracy, financial controls, and cross-functional collaboration.

You will process mail, manage billing files, reconcile credit card activity, and develop recurring dashboards for leadership review. Strong Excel and data analysis skills are essential to translate data into actionable recommendations.

Qualifications

• High School Diploma or equivalency required.
• 1-2 years of customer service/administrative experience; experience in a similar industry or in an office environment performing clerical duties is preferred.

Responsibilities

• Process incoming and outgoing mail related to claims and billing operations.
• Prepare and maintain regular reports, including monthly summaries and ad-hoc analyses.
• Manage credit card reconciliation and monitor recovery reports.
• Process weekly billing files and ensure accurate data entry.
• Investigate and resolve credit or charge disputes.
• Research and process customer claims and reimbursements, ensuring policy compliance.

Skills

Communication skills

Problem solving

Analytical thinking

Organizational skills

Team collaboration

Education

High School Diploma or equivalent

Tools

Excel

Outlook

Salesforce

Job description

Smart AutoCare is seeking an administrative analyst to support claims, billing, and reporting functions. The role emphasizes accuracy, financial controls, and cross-functional collaboration.

You will process mail, manage billing files, reconcile credit card activity, and develop recurring dashboards for leadership review. Strong Excel and data analysis skills are essential to translate data into actionable recommendations.