Claims Auto Adjuster

MS ACSC Management Services Inc; Coppell (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Pension

Tuition assistance

Floating holidays

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA in the United States is seeking an entry-level Claims Auto Adjuster to support the Auto Claims Operation. You will handle material damage, property damage, and liability claims with moderate supervision and within defined procedures to resolve them.

Responsibilities include interviewing insureds, claimants, and witnesses; determining liability and damages; and negotiating settlements using established tools and processes. Training and compliance with licensing requirements are emphasized.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• No prior claims experience required.
• License in Property and Casualty Insurance may be required to obtain an Adjuster license as applicable.
• Proficiency with Microsoft Office and general computer software.
• Strong organization and planning abilities.
• Excellent oral and written communication and interpersonal skills.

Responsibilities

• Communicate with insureds and claimants.
• Explain benefits, coverages, fault, and claims process per regulatory rules.
• Investigate to determine liability and damages.
• Obtain statements from insureds, claimants, and witnesses.
• Negotiate settlements within authority to resolve first and third-party claims.
• Review estimates and use claims technology and tools.
• Coordinate with internal and external departments.
• Respond to customer needs; overtime and holidays may be required.

Skills

Microsoft Office

Communication skills

Interpersonal skills

Organization & planning

Education

Bachelor's degree or equivalent

Tools

Claims software

General claims tools

Job description

Claims Auto Adjuster This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, and claims resolution and negotiation strategies of lower complexity claims in compliance with established company technical and customer service best practices. Under moderate supervision, works within specific limits and authority to resolve claims with well-defined procedures.

Job Duties

Communicate and interact with a variety of individuals including insureds and claimants.

Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements.

Conduct investigations to determine liability and damages and differentiate between allegations and facts.

Identify and obtain statements from insureds, claimants, and witnesses.

Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets.

Demonstrate proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage.

Coordinate with internal and external departments as required.

Respond quickly to customer needs and inquiries. Overtime and holiday hours may be required.

Qualifications

Bachelors Equivalent combination of education and experience.

Preferred.

No prior claims experience required.

Knowledge of Microsoft Office suite and general computer software.

Organization and planning recognition skills required.

Oral and written communication skills required.

Interpersonal skills required.

Property and Casualty Insurance License, valid in selling state - Issued by State May be required to obtain an Adjuster license as applicable in accordance with state law.

within 60 Days

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.

When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.