Claims Assistant Team Leader

First Insurance Company Of Hawaii; Bala Cynwyd (PA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Claims Assistant Team Leader to ensure an even workload among Claims Assistants. This role involves assisting the Claims Supervisor in achieving production and customer service targets while preparing reports and mediating issues. With a focus on employee development and internal career opportunities, this dynamic company offers a comprehensive benefits package, including tuition reimbursement and a generous 401K match. If you thrive in a fast-paced environment and are eager to contribute to a growing team, this opportunity is perfect for you.

Benefits

Tuition reimbursement

Generous 401K match

Internal career opportunities

Qualifications

• High school diploma required; proficiency in MS Office is essential.
• Strong organizational and multi-tasking skills needed.

Responsibilities

• Assist Claims Supervisor in meeting production and service targets.
• Prepare and maintain reports according to guidelines.
• Resolve issues between Claims Assistants and examiners.

Skills

General computer proficiency

MS Office proficiency

Organizational skills

Multi-tasking

Motivational skills

Education

High school diploma or equivalent

Job description

Description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

Duties:

We are looking for a Claims Assistant Team Leader to join our team.

JOB SUMMARY:
This position is responsible for maintaining an even workload for all Claims Assistants.

JOB RESPONSIBILITIES:

1. Assist the Claims Supervisor in ensuring production and customer service targets are met.
2. Prepare and maintain reports for processing in line with established guidelines.
3. Meet productivity and customer service targets.
4. Resolve/Mediate issues of concern between Claims Assistants and/or between Claims Assistants and their examiners, with the assistance of Management.

Qualifications:

1. High school diploma or equivalent.
2. General computer proficiency.
3. Proficiency with MS Office products.
4. Ability to multi-task with strong organizational skills.
5. Ability to encourage and motivate.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.