Liability Claims Examiner Trainee - NY

Greater New York Insurance Companies; New York (NY); On-site; USD 52,500 - 91,900; Full time

Job summary

Greater New York Insurance Companies in New York City is seeking an entry-level Claim Examiner Trainee to start a career in liability Claims. You will handle incoming claims with guidance from managers and experienced staff, building skills to handle more complex claims independently.

This role requires a Bachelor's degree, familiarity with Microsoft Office 365, and research using the Internet and Social Media.

Qualifications

• Bachelor’s degree required.
• Some experience in insurance or legal preferred.
• Knowledge of Microsoft Office 365 required.
• Internet and Social Media savvy for research and investigations required.

Responsibilities

• Develop investigation and analytical skills to evaluate and settle claims with guidance.
• Review operating procedures and training manuals to determine workflow steps and documentation.
• Develop proficiency in reviewing medical records and analyzing contracts.
• Participate in special projects and additional duties as required.

Skills

Multitasking

Organization skills

Written communication

Verbal communication

Reading comprehension

Diplomatic questioning

Discipline

Urgency

ImageRight

WINS

Education

Bachelor's degree

Tools

Microsoft Office 365

Internet research

Social Media research

Job description

Required to be in the NYC office, one day per month.

Position Summary

The Claim Examiner Trainee position is an entry-level position within liability Claims. This opportunity is for those who desire to build a career in the field of Property and Casualty Insurance. Successful candidates will handle incoming claims with the guidance of the manager or experienced staff while also developing the necessary skills to handle claims on their own at a more complex level.

Essential Duties And Responsibilities

• Develop the investigation and analytical skills necessary to properly evaluate and settle claims through close interaction with experienced staff in providing exceptional customer service and claims handling support.
• Review standard operating procedures and training manuals to determine correct work flow steps and document requirements when handling various claims scenarios.
• Develop proficiency in reviewing medical records and in analyzing various contracts (leases, contractor agreements).
• Participates in special projects and performs additional duties as required.

Qualifications

Education and Experience:

• Bachelor’s degree required.
• Some experience in insurance or legal preferred.
• Knowledge of Microsoft Office 365 required.
• Internet and Social Media savvy (for research and investigations) required.

Skills

• Ability to multitask and have strong organization skills required.
• Strong written and verbal communication skills required.
• Strong reading comprehension skills required.
• Assertiveness and intellectual curiosity, with the ability ask questions in a diplomatic manner required.
• Disciplined work ethic and a strong sense of urgency required.
• Experience with ImageRight and WINS a plus.

Other Requirements

• Required to pass The Institutes Associate in Claims (AIC) 300; Claims in the Evolving World course/examination within 120 days from their date of hire as a requirement of and to continue in the Liability Claims Trainee Program.

The salary range for this role is $52,500-$91,900. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNY’s total compensation package for employees. Other rewards include eligibility for an annual discretionary bonus based on performance.