Claims Assistant - Workers Compensation | Portland, OR (on-site)

Sedgwick Claims Management Services Ltd; Portland (OR); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Referral incentive

Career development

Medical, dental, vision

401K on day one

PTO and disability

Descripción de la vacante

Sedgwick is seeking a Claims Assistant in Portland, OR for on-site work to support claims staff and handle routine office tasks. You will enter claims, process payments, and manage correspondence while delivering strong customer service and teamwork.

Experience in clerical roles and proficiency with Microsoft Office are preferred. The role offers growth opportunities, a comprehensive benefits package, and a collaborative work environment.

Formación

• High school diploma or GED required.
• Six months of clerical or customer service experience.
• Excellent oral and written communication.
• PC literate with Microsoft Office.
• Strong organizational skills and teamwork.

Responsabilidades

• Set up and enter new claims into the claims management system.
• Process payments; handle mail, filing, faxing and photocopying.
• Review letters, reports and forms; provide customer service as required.
• Answer calls and schedule medical appointments; support the team.
• Assist with other duties and quality program tasks as assigned.

Conocimientos

Excellent communication

Microsoft Office

Organizational skills

Teamwork

Customer service

Educación

High School Diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Claims Assistant - Workers Compensation | Portland, OR (on-site)

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world's best brands? Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world's best brands. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. Leverage Sedgwick's broad, global network of experts to both learn from and to share your insights. Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career. Enjoy flexibility and autonomy in your daily work and your career path. Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

Primary Purpose

To provide support to the claims staff and to perform other office tasks depending on the client program.

Essential Functions and Responsibilities

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.

Additional Functions and Responsibilities

• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications

Education & Licensing High school diploma or GED required.

Experience Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge

• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding, travel as required.

Auditory/Visual: Hearing, vision and talking.

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

Benefits

• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
• A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

For the jurisdiction noted in this job posting only, the range of starting pay for this role is $18.00-$21.00.00/hour.

Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings.

Equal Opportunity Statement

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge and experience. You may be just the right candidate for this or other roles.

sedgwick.com