Claims Assistant

First Insurance Company Of Hawaii; Naperville (IL); On-site; USD 42,800 - 47,800; Full time

Job summary

Philadelphia Insurance Companies is seeking a Claims Assistant to join our team. The role provides essential administrative support to the claims unit, handling routine document tracking and communications with customers and vendors.

A typical day involves reviewing new claims for accuracy, preparing reports, and maintaining records to meet productivity and service targets. Strong organizational skills and MS Office proficiency are required.

Qualifications

• High school diploma or equivalent.
• Bilingual preferred.
• General computer proficiency.
• Proficiency with MS Office products.
• Ability to multi-task with strong organizational skills.

Responsibilities

• Provides administrative support to claims unit(s) and handles routine document tracking.
• Prepares and maintains reports and records for processing in line with established procedures.
• Meets productivity and customer service targets.
• Handles routine communications.

Skills

General computer proficiency

MS Office proficiency

Multi-tasking

Organizational skills

Bilingual preferred

Education

High school diploma or equivalent

Tools

MS Office

Job description

Description

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

Marketing Statement

We are looking for a Claims Assistant to join our team!

Summary

Provides administrative support to claims unit(s) and handles routine document tracking, internal/external customer/vendor communication and other basic claims functions.

A typical day will include the following

• Reviews and analyzes new claims for accuracy, completeness and eligibility.
• Prepares and maintains reports and records for processing in line with established procedures.
• Meets productivity and customer service targets.
• Handles routine communications.

Qualifications

• High school diploma or equivalent.
• Bilingual preferred.
• General computer proficiency.
• Proficiency with MS Office products.
• Ability to multi-task with strong organizational skills.

• Pay Range $42,800 - $47,800.
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx