Claims Assistant

Railroad Retirement Board; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Railroad Retirement Board in the United States government context seeks a clerical position at the GS-05 level to perform standard and non-standard administrative tasks in the Office of Programs, Retirement Benefits Division, Post Section A. This role is represented by a bargaining unit and may involve filling one or more vacancies.

Applicants should have at least one year of specialized experience at GS-04 or higher and four years of education beyond high school; education may supplement or

Qualifications

• One year of specialized experience equivalent to at least a GS-04 level in the Federal service.
• Four years of education above the high school level in an accredited business, secretarial or technical school, junior college, college or university.
• Education and experience may be combined to qualify at the GS-05 level; only education beyond 60 semester hours is creditable toward the specialized experience requirement.

Responsibilities

• Perform a full range of standard and non-standard clerical work.

Education

Four years of education above the high school level

Job description

This position is located in the Office of Programs; Retirement Benefits Division; Post Section A. The incumbent will be responsible for performing a full range of standard and non-standard clerical work. This job announcement may be used to fill one or more vacancies. This is a bargaining unit position. This position is represented by the Council of AFGE Locals in the Board.

Minimum Qualifications for GS-05 level:

• One year of specialized experience equivalent to at least a GS-04 level in the Federal service. Specialized experience is defined as work experience that involves performing a wide variety of clerical and administrative office duties.
• Four years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.
• Applicants may also combine education and experience to qualify at the GS-05 level. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

Only experience and education obtained by the closing date of this announcement will be considered. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.