Join to apply for the Claims Assistant role at Aston Carter
Join to apply for the Claims Assistant role at Aston Carter
Job Description
The Claims Assistant plays a pivotal role in supporting the legal department by managing and coordinating a variety of claims including automobile, general liability, workers’ compensation, and sewer backup. This position is essential for timely claim reporting, maintaining comprehensive documentation, coordinating with both internal and external stakeholders, and providing vital administrative support to drive claims towards resolution.
Job Title: Claims Assistant
Job Description
The Claims Assistant plays a pivotal role in supporting the legal department by managing and coordinating a variety of claims including automobile, general liability, workers’ compensation, and sewer backup. This position is essential for timely claim reporting, maintaining comprehensive documentation, coordinating with both internal and external stakeholders, and providing vital administrative support to drive claims towards resolution.
Responsibilities
- Report claims within 1–3 days to the Third-Party Administrator (TPA).
- Maintain accurate claim files and documentation using shared drives and collaboration tools.
- Ensure claims are properly documented and errors corrected.
- Serve as a liaison between internal departments such as HR, Safety, and Operations, and external partners including adjusters, brokers, and vendors.
- Respond to inquiries regarding claim status and documentation.
- Schedule inspections, assign nurse case managers or complex adjusters, and follow up on vendor activities.
- Organize and transfer claim-related information internally and externally.
- File various types of claims and coordinate payment of bills.
- Notify HR of employee work status for FMLA initiation.
- Handle mailroom scans, vendor setup, and miscellaneous tasks.
- Perform additional responsibilities as assigned by management.
Essential Skills
- Proficiency in Microsoft Office.
- Experience in claims processing and data entry.
- Knowledge of insurance and workers' compensation.
- Strong communication skills.
- 1-3 years of experience in insurance or claims is a plus.
- 1-2 years of experience in claims handling is a plus.
Additional Skills & Qualifications
- Computer savvy and willingness to learn new systems.
Work Environment
The position is fully remote, operating Monday through Friday from 9 AM to 3 PM, totaling 30 hours a week, with the potential to progress into a 40-hour work week. Flexibility in start time is available after training.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 2, 2025.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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