Claims Assistant

DMC Insurance, Inc.; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

DMC Insurance, Inc. is seeking a Claims Assistant in Indianapolis. This entry-level role is ideal for a college graduate or someone with insurance administration experience. Responsibilities include providing customer service, managing claim intake, and maintaining databases, with advancement opportunities available.

Qualifications

• Preferred college degree or 2 years of insurance administration experience.
• Excellent written and verbal communication skills.
• Strong working knowledge of Microsoft Office and an aptitude to learn new programs.

Responsibilities

• Responsible for loss intake and setup.
• Provide superior customer service during claims handling.
• Maintain databases and assist with adjuster assignments.

Skills

Communication

Customer Service

Problem Solving

Education

College Degree

Tools

Microsoft Office Suite

Job description

DMC Insurance is an Indianapolis based Transportation Program Administrator, providing highly specialized, custom risk transfer solutions for trucking companies throughout the United States. We are experts in transportation insurance services and leverage our expertise to deliver results for our customers. We are an energetic team committed to designing and developing the best insurance experience in the transportation industry. Our relationship with Crum & Forster and Fairfax Financial Holdings provides excellent career path opportunities and benefits for our employees.

This position would be ideal for a college graduate seeking their first job or someone with a couple of years of insurance administration experience. The opportunity to learn and potentially advance exists. We need a highly motivated individual to join our claims team.The Claims Assistant is responsible for providing superior customer service to insureds, agents, claimants and others that are encountered during general claim handling. This professional is responsible for administrative functions necessary during the lifecycle of transportation claims. The ideal candidate will add to and bolster DMC’s unique culture – a workplace built on enthusiasm, entrepreneurship, integrity, communication, proactive problem solving, and a genuine passion for helping our customers and agents.

RESPONSIBILITIES

• Loss intake and set up
• Provide loss runs to internal and external customers
• Maintain data bases
• Answer routine claims questions
• Assist with adjuster assignments
• Assist with salvage processing
• Verify and determine applicability of coverage
• Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process

REQUIREMENTS

• College degree or 2 years of insurance administration experience is preferred
• Excellent written and verbal communication skills
• Strong working knowledge of the Microsoft Office suite of programs and an aptitude to learn new programs
• Will abide by departmental policies and procedures