Claims Analyst – Workers’ Comp (In-Office, Atlanta)

Osmose Utilities Services, Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental

Vision

Life Insurance

Paid time off

Job summary

Osmose Utilities Services, Inc. in Atlanta, GA, is seeking a Claims Analyst for an in-office Monday–Friday position to support the multi-jurisdictional workers’ compensation program by managing, tracking, and analyzing employee injury claims.

The role coordinates intake, assigns claim classifications, and serves as a liaison with TPAs and carriers, while monitoring progress and assisting with return-to-work programs in collaboration with HR and outside counsel.

Qualifications

• Bachelor’s degree or AIC certification preferred but not required.
• Two or more years’ experience in workers’ compensation claims management.
• Familiar with claims practices and OSHA rules.

Responsibilities

• Coordinate the intake, reporting, and follow-up of work-related injury and illness claims.
• Assess the classification of each claim (first aid, medical only, lost time, or controverted) and manage accordingly.
• Serve as a primary liaison between injured employees, supervisors, TPAs, and insurance carriers.
• Monitor claim status and ensure timely documentation and updates to field and safety personnel.
• Assist with return-to-work programs and modified duty assignments.
• Work with outside counsel to document and defend controverted claims.
• Collaborate with HR to ensure compliance with employment laws.
• Handle administrative claims functions, including forms, letters, and invoices.
• Support safety and risk management initiatives and related projects.

Skills

Claims management

Communication skills

MS Office

Education

Bachelor’s degree

AIC certification

Tools

RMIS software

Job description

Osmose Utilities Services, Inc. in Atlanta, GA, is seeking a Claims Analyst for an in-office Monday–Friday position to support the multi-jurisdictional workers’ compensation program by managing, tracking, and analyzing employee injury claims.

The role coordinates intake, assigns claim classifications, and serves as a liaison with TPAs and carriers, while monitoring progress and assisting with return-to-work programs in collaboration with HR and outside counsel.