Claims Analyst I - Hybrid, Growth & Training

West Bend Mutual Insurance Company; West Bend (WI); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Short and Long Term Disability

401(k) Plan with Company Match

Paid Time Off

Job summary

West Bend Mutual Insurance Company in Wisconsin is seeking a Claims Representative I to join our hybrid workforce (West Bend, Madison, or Appleton options). You will manage low-complexity claims with guidance from the manager and participate in training opportunities.

You will investigate claims, determine coverage, evaluate payments, and maintain accurate files while delivering strong customer service and effective communication within a collaborative team.

Qualifications

• Bachelor's degree in Business, Insurance, or a related field preferred.
• 0-2 years of claims, customer service, or related experience.
• Strong communication and interpersonal skills.
• Solid computer and technology skills.
• Strong organizational, time management, and problem-solving abilities.

Responsibilities

• Investigate claims, determine coverage, evaluate payments, and maintain accurate claim files.
• Work closely with experienced team members and receive ongoing training and support.
• Develop strong communication and customer service skills while managing multiple priorities.

Skills

Communication skills

Interpersonal skills

Computer skills

Time management

Problem-solving

Education

Bachelor's degree in Business, Insurance, or related field

Job description

West Bend Mutual Insurance Company in Wisconsin is seeking a Claims Representative I to join our hybrid workforce (West Bend, Madison, or Appleton options). You will manage low-complexity claims with guidance from the manager and participate in training opportunities.

You will investigate claims, determine coverage, evaluate payments, and maintain accurate files while delivering strong customer service and effective communication within a collaborative team.