Claims Advocate I: Launch Your Insurance Career

Cross Insurance; Armonk (NY); Sur place; USD 55 000 - 65 000; Plein temps

Résumé du poste

Cross Insurance is seeking a motivated and detail-oriented Claims Advocate I to join our Claims Department. This entry-level role supports personal and commercial insurance claim processes, delivering exceptional service and accurate documentation throughout the lifecycle of claims.

The successful candidate will excel in organization, multitasking, and delivering a positive client experience. The position offers a salary range of $55k to $65k and opportunities for long-term career growth within

Qualifications

• Bachelor’s degree in business, Insurance, Communications or a related field.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.

Responsabilités

• Receive and process incoming personal and commercial lines claims.
• Input claim information accurately into agency management systems and carrier portals.
• Document claim activity, communications, and status updates thoroughly and timely.
• Contact insurance carriers to report claims and ensure proper claim setup.
• Follow up with clients, adjusters, carriers, and third parties to obtain required information and documentation.
• Monitor open claims and maintain regular communication to ensure timely resolution.
• Assist clients with questions regarding the claims process and claim status updates.
• Review claim documentation for completeness and accuracy.
• Maintain electronic claim files and records in accordance with agency standards.
• Support Claims Advocates and management with administrative and claim-related duties.
• Prioritize daily workload to meet deadlines and service expectations.
• Collaborate with account managers, producers, and agency staff to provide exceptional client service.
• Develop knowledge of personal and commercial insurance coverages and claims handling practices.
• Manage auto glass claims ensuring timely response and working with carriers on closure.

Connaissances

Organizational skills

Time management

Verbal & written communication

Microsoft Office (Outlook, Word, Excel

Formation

Bachelor’s degree in business, Insurance, Communications or related field

Outils

Outlook

Word

Excel

Description du poste

Cross Insurance is seeking a motivated and detail-oriented Claims Advocate I to join our Claims Department. This entry-level role supports personal and commercial insurance claim processes, delivering exceptional service and accurate documentation throughout the lifecycle of claims.

The successful candidate will excel in organization, multitasking, and delivering a positive client experience. The position offers a salary range of $55k to $65k and opportunities for long-term career growth within