Claims Administrator

Placements24; Windsor Park (TN); Hybrid; USD 11,000 - 15,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Hybrid work model

Training & development

Supportive office environment

Job summary

Placements24 is seeking a detail-oriented Claims Administrator for a hybrid role in East London. You will support the claims team by handling documentation, data entry, and communications with policyholders and assessors.

The position offers growth opportunities within the insurance sector and a collaborative office environment. The ideal candidate will have a basic understanding of insurance processes, strong organizational skills, and the ability to work effectively both independently and as

Qualifications

• High school diploma or equivalent is required.
• Excellent organizational and time management skills.
• Strong attention to detail and data entry accuracy.
• Good written and verbal communication skills.

Responsibilities

• Receive, log, and manage incoming claims documentation.
• Input and update claim details in the claims management system.
• Schedule appointments for claims assessors and manage their diaries.
• Communicate with policyholders and third parties for information and status updates.
• Organise and maintain physical and digital claim files.
• Process payments and reimbursements per company policies.
• Support claims handlers and adjusters with administrative tasks.
• Prepare reports on processing statistics and activities.
• Ensure compliance with company policies and regulatory requirements.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

About the Role

Our client, a reputable insurance company operating in the Eastern Cape , is seeking a detail-oriented and organised Claims Administrator to join their team. This role is essential for supporting the claims department by managing administrative tasks, processing documentation, and ensuring the smooth operation of the claims handling process. You will play a crucial part in liaising with policyholders, assessors, and internal teams to facilitate efficient claim resolution. This hybrid position offers a balance between in-office work at our East London branch and remote flexibility, promoting a healthy work-life integration. The ideal candidate will have excellent organizational skills, a strong command of administrative procedures, and a foundational understanding of insurance principles. We are looking for a reliable and proactive individual committed to providing accurate and timely support within the claims function. This is a great opportunity for someone looking to start or advance their career in the insurance industry in a supportive environment.

Key Responsibilities

• Receive, log, and manage incoming claims documentation, ensuring accuracy and completeness.
• Input and update claim details accurately into the claims management system.
• Schedule appointments for claims assessors and manage their diaries.
• Communicate with policyholders and third parties to gather necessary information and provide status updates.
• Organise and maintain physical and digital claim files.
• Process payments and reimbursements related to claims, adhering to company policies.
• Assist claims handlers and adjusters with various administrative tasks as required.
• Prepare reports on claims processing statistics and administrative activities.
• Ensure compliance with all company policies and regulatory requirements.
• Handle general administrative duties, including correspondence, filing, and data entry.

Requirements

• High school diploma or equivalent qualification is required.
• Minimum of 1-2 years of experience in an administrative or claims support role, preferably within the insurance industry.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent attention to detail and accuracy in data entry and document management.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Good written and verbal communication skills.
• Ability to work effectively both independently and as part of a team in a hybrid work setting.
• Basic understanding of insurance terminology and claims processes is advantageous.
• Must be based in or willing to commute to East London for the hybrid component.
• A positive attitude and a commitment to providing excellent administrative support.

Benefits

Our client offers a competitive entry-level salary with potential for growth.

• Benefits include medical aid and a retirement fund.
• The hybrid work model provides flexibility and promotes work-life balance.
• Opportunities for on-the-job training and professional development within the claims department are available.
• A supportive and friendly office environment in East London .
• This role offers a solid foundation for a career in the insurance sector.

We are an equal opportunity employer and value diversity.