Claims Administrator

SageSure; Chicago (IL); On-site; USD 54,000 - 98,000; Full time

Job summary

Join a leading insurtech company as a Claims Administrator, where you will play a vital role in the administrative management of property insurance claims. The ideal candidate will have at least 1 year of claims support experience, possess strong analytical and organizational skills, and be proficient in Microsoft Office and business intelligence tools.

Benefits

Generous health benefits

Tuition reimbursement

Wellness allowance

Paid volunteer time off

Matching 401K plan

Qualifications

• 1+ years of claims or support experience.
• Proficient in multiple systems.
• Knowledge of Insurance and Reinsurance markets.

Responsibilities

• Perform administrative tasks related to insurance claims.
• Support management in improving claims processing efficiency.
• Prepare reports and dashboards on claims activity.

Skills

Analytical abilities

Problem solving

Organizational abilities

Learning agility

Education

Bachelor's degree preferred

Tools

Microsoft Office

Smartsheet

Business intelligence tools

Job description

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Overview:

SageSure is looking for a process-driven individual to drive consistency in administrative support and strategic assistance. This is a vital role in the efficient management of property insurance claims while also contributing to broader organizational goals. This position focuses on the administrative aspects of claims processing and supports various data and strategy initiatives. The ideal candidate must be able to work proficiently in multiple systems, have strong learning agility, and be able to aggregate information for use by others. As SageSure’s Claims team grows, you’ll be a key part of ensuring we scale with a business technology focus to drive us into the future. If you're interested in joining our Claims team at an innovative insurtech, we'd like to hear from you

Overview:

SageSure is looking for a process-driven individual to drive consistency in administrative support and strategic assistance. This is a vital role in the efficient management of property insurance claims while also contributing to broader organizational goals. This position focuses on the administrative aspects of claims processing and supports various data and strategy initiatives. The ideal candidate must be able to work proficiently in multiple systems, have strong learning agility, and be able to aggregate information for use by others. As SageSure’s Claims team grows, you’ll be a key part of ensuring we scale with a business technology focus to drive us into the future. If you're interested in joining our Claims team at an innovative insurtech, we'd like to hear from you

What you’d be doing:

• Perform administrative tasks related to insurance claims
• Track and allocate costs to various accounts
• Perform an analytical review of the documentation received
• Assist with strategy and analytics support as needed
• Support management in developing and implementing strategies for improving claims processing efficiency, customer satisfaction, and overall performance metrics
• Prepare regular reports and dashboards on claims activity, trends, and performance metrics
• Work with cross-functional team
  
  
  

We’re looking for someone who has:

• 1 or more years of claims or support experience
• Analytical, problem solving and organizational abilities
• Experience with business intelligence tools
• Exceptionally Proficient in Microsoft Office products and Smartsheet
• Experience of working with stakeholders at various levels of seniority
• Adaptable and willing to learn on the job
• Knowledge of the Insurance and Reinsurance markets, or experience in a similar environment
• Working knowledge of claims processes and operating models, or experience in a similar environment
  
  
  

Highly preferred candidates also have:

• Property Claims experience to include catastrophe
• Process mapping tools and techniques
• Professional designations
  
  
  

About the Claims team at SageSure:

On SageSure’s Claims team, you’ll be doing more than investigating and resolving losses. From the ground up, you’ll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you’ll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.

About SageSure:

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.

SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.

SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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