Claims Administrator

TIME Appointments Ltd; United States; Remote; USD 50,000 - 65,000; Full time

Job summary

Une entreprise d'assurance innovante recherche un Claims Administrator pour rejoindre son équipe grandissante. Ce rôle 100 % à distance nécessite une expérience en support administratif dans le secteur des assurances, d'excellentes compétences en service à la clientèle et une bonne maîtrise de Microsoft Word et Excel. Offrant un bon package d'assurance santé, un plan de retraite, et des qualifications industrielles financées, cette position est idéale pour une personne attentive aux détails.

Benefits

Paquet d'assurance santé généreux

Plan de retraite avec contributions de l'employeur

Politique de congés compétitive

Qualifications industrielles financées

Retraites d'entreprise fréquentes

Qualifications

• Expérience en support administratif dans l'industrie des assurances nécessaire.
• Bonnes compétences en service à la clientèle et en communication.
• Capacité à travailler efficacement à distance.

Responsibilities

• Traitement des demandes d'indemnisation et gestion des files d'attente.
• Gestion du courrier électronique et préparation des documents de clôture des demandes.

Skills

Service à la clientèle

Communication

Attention aux détails

Compétences en informatique

Tools

Microsoft Word

Microsoft Excel

Job description

Time Appointments are excited to be working on behalf of an innovative and forward-thinking Insurance company who are recruiting for a Claims Administrator to join their growing team.

Please be advised that this role is 100% remote, therefore applicants must be comfortable and at ease working from home.

This role would suit a personable individual with proven experience of working in a support or other administrative capacity within the Insurance Industry, preferably with exposure to claims. Excellent customer service skills and the ability to communicate effectively are imperative, along with high attention to detail. It is essential that you possess a positive and self-confident approach when dealing with all tasks, as well as being able to demonstrate commercial awareness. Applicants must also be IT literate, with a good understanding of Microsoft Word and Excel.

Key Duties & Responsibilities:

• Processing ‘express’ claims, gathering necessary information from documents and customer conversations to set up and assign claim files with complete and accurate information
• Managing a queue of tasks timely and effectively to ensure claims adjusters have the information they need
• Managing incoming (electronic) mail and uploading to the correct claim
• Preparing standard form letters and claim closing documents

The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development.

In return you will receive:

• Generous health-insurance package with nationwide coverage, vision, & dental
• Pension plan with employer contributions
• Competitive holiday / leave policy in addition to bank holidays
• Industry Qualifications paid for
• Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun