Claims Administrative Support Specialist

Progressive; Tulsa (OK); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision insurance

Wellness & mental health programs

Flexible spending accounts & life ins.

Paid time off & volunteer time off

Sick leave & disability benefits

Parental & family leave; military pay

Diverse, inclusive culture

Career development & tuition support

Job summary

Progressive is seeking a claims administrative support specialist to bolster our claims branch offices. The role involves essential administrative duties and may include direct interaction with customers and medical providers by phone or in person when applicable.

The position is in-office in Tulsa, OK, with a Monday–Friday schedule from 8 am to 5 pm. Selected candidates may be asked to obtain a notary license at the company’s expense.

Qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience.
• 1 year post-secondary education may substitute experience.

Responsibilities

• Provide essential administrative support to Progressive's claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.
• Potential requirement to obtain a notary license after employment at Progressive's expense.

Skills

Customer service

Organizational skills

Multi-tasking

Teamwork and communication

Phone and in-person interaction

Education

High school diploma or GED

1 year post-secondary education

Tools

Office equipment

Job description

As aclaims administrative support specialist,you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• {OR} one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Selected candidates may be required to obtain a notary license after employment at the company's expense.

Work Location: 4200 E Skelly Dr. Suite 600, Tulsa, OK 74135

Schedule: In Office, Monday - Friday, 8 am - 5 pm

Compensation

• $19.61 - $20.06/hr
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

The physical requirements and working conditions listed below are representative of thoserequiredon the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.