Claims Administrative Support Specialist

Progressive; San Diego (CA); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision insurance

Wellness programs

FSAs/HSAs

Life insurance

PTO & sick leave

Parental & family leave

Employee Resource Groups

Career development & tuition

Job summary

Progressive is seeking a claims administrative support specialist to join our in-office team in San Diego. You will support the claims branch offices with essential administrative tasks and may interact with customers and medical providers by phone or in person where applicable.

The role is 100% in-office, Monday–Friday, 8:00am–5:00pm, with salary in the $20–$22/hr range plus potential incentive gains. Progressive offers comprehensive benefits and career development opportunities.

Qualifications

• High School diploma/GED or higher and at least 1 year of admin/clerical experience
• OR 1 year post-secondary education

Responsibilities

• Support essential administrative functions for Progressive's claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable
• Handle in-office coordination and documentation as needed

Skills

Office equipment

Organizational skills

Multi-tasking

Team communication

Customer service

Education

High School diploma/GED

Post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• {OR} one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Location

You must reside within 30 miles of Progressive Claims office at 10680 Treena St. Suite #300, San Diego, CA 92131

Schedule

100% in-office Monday-Friday, 8:00am-5:00pm

Compensation

• $20.00-$22.00 / hr.
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.