Claims Administrative Support Specialist

Progressive; Mount Laurel Township (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Medical, dental & vision

Wellness programs

Health savings accounts

Life insurance

Paid time off

Parental leave

Tuition assistance

Job summary

Progressive is seeking a claims administrative support specialist for our Mt. Laurel, NJ location. This in-office role supports our claims branch offices and may involve customer and medical provider interactions by phone or in person when applicable.

The position emphasizes administrative duties, strong organizational and communication skills, and a team-oriented mindset. Competitive hourly compensation with a comprehensive benefits package and potential incentive opportunities accompany the

Qualifications

• Minimum: High School diploma/GED or higher with at least 1 year of administrative or clerical support experience
• OR: one year post-secondary education
• Strong organizational and customer-service skills preferred, with ability to work in a team environment

Responsibilities

• Support claims branch offices with essential administrative functions
• Interact with customers and medical providers by phone or in person when applicable

Skills

Office equipment proficiency

Organizational skills

Multitasking and switching duties

Communication in a team environment

Customer service and follow-up

Education

High School diploma/GED or higher plus 1 year admin experience

One year post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Minimum qualifications

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• [OR] one year post-secondary education

Preferred skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Location

This position is an in-office role reporting to our office in Mt. Laurel, NJ located at 1200 Howard Blvd, Suite 230, Mt. Laurel, NJ 08054. Candidates must reside within 30 miles of the office.

Schedule

Monday through Friday, 8:00am to 5:00pm during and after training.

Compensation

• $21.57 - $23.04/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

• May require lifting < than 50 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

We’ll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.